KeychronReviews of keychron.com

Very easily sent me a free repair item for my keyboard, which was simple to install myself.

Broke my daughter PCB’s USB port, emailed support and order was literally sent less than 24h after initial email, for an almost insignificant amount. Do not know why they have received so poor reviews here, might honestly be because people do not realise how warranty works when buying parts and building yourself.

Bought other half a Q6 that had a faulty switch from brand new, reached out to them, they sent me 5 new switches immediately. I don't doubt prior reviews - but my experience with them customer service wise has been great.

Seen a lot of negative reviews here but my experience has been good. I have been using the K2 HE wireless keyboard for several months now without any issues. The keyboard is of a good quality, came well packaged and arrived 2 weeks after ordering. I use the keyboard a moderate amount daily for general use and gaming. With the LED backlights off it will usually last 1-2 weeks on a full charge. The keyboard feels great to type on and is responsive when playing games. It's a really great looking keyboard. The rosewood sides are a very nice touch and the LED backlights are bright and colourful. The toggle switch is very convenient to swap between bluetooth/dongle/cable and windows/mac. This is particularly useful when switching between two machines (for example PC/iPad).

I received a full refund of €53.09 from Keychron overnight, with no return required. The team handled the resolution very quickly and professionally. Thank you so much for this smooth and courteous process! This shows Keychron really cares about customer satisfaction when it matters. I’m very happy with the outcome and happy to recommend their products. 5/5 – Excellent refund service, highly appreciated! Short & Enthusiastic Variant (also 5/5): Full and super-fast refund of €53.09 from Keychron – no return needed! Big thank you to the team for the quick, professional, and hassle-free resolution. Very satisfied – would buy from Keychron again. 5/5!

El producto es de muy buena calidad. Estoy contento con la compra.

I currently own seven different Keychron keyboards, and every single one has exceeded my expectations. Not one of them has failed, even after heavy, daily use. As someone who codes, designs, and games regularly, I put a serious amount of pressure on my gear, and Keychron consistently delivers. The build quality is outstanding, the feel is satisfying, and the reliability is rock solid. Whether I'm deep into a development session, designing complex interfaces, or gaming for hours, every Keychron keyboard responds like it was made for the job. If you're looking for a keyboard that balances performance, aesthetics, and durability, Keychron nails it every time.

I've had my K3 v2 hot-swappable red switch keyboard for 3 years now, and I love it just as much as the first day. Out of curiosity, I looked up Keychron on Trustpilot, and seeing so many negative reviews left me speechless! I absolutely love my keyboard—the material has a super premium feel that I haven’t found in other keyboards, especially the keycaps. Two years ago, I broke the keyboard feet; they weren’t available for sale on Keychron’s website, so I contacted customer support. They replied very quickly and told me to place an order worth €8 on the site so they could send me the replacement feet. And that’s exactly what happened. I don’t think I could ever get used to a keyboard that isn’t from them. I use it for pretty intense gaming, especially online games. The only downside I feel like pointing out is the Bluetooth and battery life—they're not the best. However, I still use it a lot when I don’t feel like having cables around. I do miss having a dedicated Keychron software! (Or maybe they’ve developed one by now and I just don’t know about it—back then, it didn’t exist.) In any case, these are keyboards you have to really like; they’re not for everyone, in my opinion. I love you, Keychron.