KickstaReviews of kicksta.co

Reply from KickstaFeb 11, 2024

Dear Jenna, Thank you for taking the time to share your feedback with us. We recognize how crucial an easy cancellation process is and we want to assure you that these issues are a top priority for us. Your subscription has been scheduled for cancelation but you're still free to use the remaining of your trial without any charges to your account. Should you have any more questions or need further assistance, our customer support team is here to help. Kindly, Kicksta Team

Reply from KickstaJan 23, 2024

Dear Sama, I hope this message finds you well. Firstly, I want to express our sincere gratitude for taking the time to share your thoughts and experiences with Kicksta. Your feedback is invaluable to us, and we genuinely appreciate your openness. I want to extend my sincere apologies if your expectations were not met during your time with Kicksta. I understand that you encountered issues connecting your account, and I want to assure you that our team was diligently working to assist you. It's possible that our responses may not have reached you, and for any inconvenience caused, I deeply apologize. Regarding the cancellation process, I'd like to shed light on its purpose. Our aim is to ensure that we are promptly informed of any issues with an account, allowing us to address and resolve them efficiently. I understand the importance of a seamless experience, and I regret if this process may have caused any confusion. On a positive note, I want to assure you that your account has been successfully canceled. A confirmation email has been sent to the email address associated with your account. If you haven't received it, please check your spam or junk folder. If there are any further concerns or if you require additional assistance, please don't hesitate to reach out to us directly. Once again, I appreciate your feedback and the opportunity to address your concerns. We value your trust and are committed to continuously improving our services based on customer input. Thank you for your understanding. Best regards, Kicksta Team

Reply from KickstaJan 20, 2024

Dear Amber, Thank you for taking the time to share your feedback with us. We sincerely appreciate your input and apologize for any inconvenience caused by not meeting your expectations. We understand the importance of a straightforward cancellation process, and we want to assure you that we continuously strive to make it as simple as possible for our customers. Your concerns are of utmost importance to us, and we are committed to addressing them immediately. I'm pleased to inform you that your subscription has been successfully canceled, and no payment has been deducted from your account. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to our customer support team. Once again, we appreciate your feedback, and we value your business. We hope to have the opportunity to serve you better in the future. Sincerely, Kicksta Team

Reply from KickstaJan 19, 2024

Dear Stacy, Thank you for taking the time to share your feedback about Kicksta. We apologize for any inconvenience you've experienced and genuinely want to get to the bottom of this! Our developers were able to isolate the issue that was impacting your growth in the recent period and we're positive that we can get your account back on the right track! That two-month extension we offered still stands so please get back to our support so we can sort everything out. It's important to address that this was not the experience that we wanted you to have and we truly believe that it's not too late to make this right! As you said, we were getting you those followers and the system is more than capable of delivering them again. Kindly, Kicksta Team

Reply from KickstaJan 9, 2024

Hi Veronica, Thank you for taking the time to share your feedback about Kicksta. We sincerely apologize for any inconvenience you've experienced and are genuinely sorry to hear that you feel your cancellation request was not addressed promptly. We want to assure you that your concerns are of utmost importance to us. Please know that your account will automatically canceled on the 12th. Rest assured, no further charges will be deducted from your account. We genuinely appreciate you giving our service a try, and we regret any frustration this may have caused. Your feedback is invaluable, and it will be instrumental in helping us improve our processes and better serve our customers in the future. If there's anything else we can do to assist you or if you have additional feedback, please don't hesitate to reach out to our customer support team. We are committed to making things right and ensuring your experience with Kicksta is as positive as possible. Thank you again for bringing this to our attention, and we appreciate your understanding. Best regards, Kicksta Team

Reply from KickstaDec 23, 2023

Dear Kandyce, We deeply regret the inconvenience you encountered with our service, as highlighted in your recent survey. We apologize for falling short of your expectations and appreciate your feedback. At Kicksta, we are committed to providing an organic method of gaining followers, emphasizing authenticity and engagement. It's essential to acknowledge that external factors beyond our control, such as changes in social media algorithms and user behavior, can impact follower growth outcomes. We want to assure you that our team is actively adapting our strategies to navigate these challenges and enhance the overall effectiveness of our service. We value your business, and your satisfaction is our utmost priority. We apologize for any frustration caused and are dedicated to addressing your concerns to improve your future experiences with Kicksta. Sincerely, Kicksta Team

Reply from KickstaDec 23, 2023

Dear Miriam, We appreciate you taking the time to share your feedback about Kicksta's service, and we sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we understand that our service did not meet your expectations. We want to assure you that we take your concerns seriously, and we are actively revisiting your account to investigate the issues you've raised. While we strive to provide the best possible service, there are occasionally factors beyond our control that may impact the user experience. We encourage you to reach out to our support team directly. By doing so, we can work together to understand the specific issues you faced and explore potential solutions. Please accept our sincere apologies for any frustration or inconvenience you may have experienced. We value your feedback as it helps us improve our services and ensure a better experience for all our users. Thank you for bringing this to our attention, and we look forward to the opportunity to resolve this matter for you. Best regards, Kicksta Team