Kineon LabsReviews of kineon.io

The Kineon Move+ I have purchased has delivered exactly what I expected from it. I am using it according to the recommendations I have received following a conversation with a Kineon technician. After having used the Move+ for over 3 weeks, I have now regained confidence and can trust again the various parts of my body where I apply the Move+.

Great customer service, fast response to my issue and took care of my concern !

I had several questions regarding using the Kineon Move + and all were answered within a day. Thank you for being so attentive to your consumers. My knee is an on-going issue and I am sure I will have more questions. Thank you for giving me hope that I will continue my fitness journey into the future!

I've had the Kineon for just two weeks now so I do not have a total inclusive experience with the device. However just within this short time I would rate it a five out of five. I am 33yrs old and am on active duty in the military. I have a very combat oriented job that requires running, rucking, lifting, and jumping on a weekly basis. After 15yrs in I've torn my right knee up pretty significantly to the point there is barely any cartilage left. I had the knee scoped about 8 months ago and now am turning to almost every other option to assist my injury instead of getting medically retired or a knee replacement. I use the device once a day for 15 minutes. Always after a run or a workout. Given my extreme condition after use I do still feel the discomfort of my arthritis, however it is significantly better than what it would be if I did not use the device. Usually my knee is extremely inflamed, stiff, and irritatable following a run, following use with the Kineon it is almost as if I didn't even go on the run, with improvements. Another big plus is the accessibility for the pain. Very transportable device with an awesome case and charging system. The lights just pop in and out very easily and you don't feel as if you're going to break something. The wrap around strap is extremely convenient as you can just sit and relax and be hands free while the device does its thing. You can get get the strap pretty snug as well without worry of it slipping down, I have fairly small knees so this is most useful in my case. This also brings me to my first improve. If I were to dock a star from the device it would be for comfort on one side of the knee. Considering that you want the device snug and slip proof, when the light is on the medial side of the knee the lack of contouring for the curvature of that side can be uncomfortable. However I'm used to my knee being uncomfortable so I endure the slight discomfort in exchange for the benefit of recovery. The company seems very squared away as well. No issues with getting the product. I ordered with expedited shipping and received the item within the same business week. I also messaged the company on Instagram with a question and received a reply within a day. Reading about the long term benefits with the Kineon I am most excited to see where my knee comfort will be with continued daily usage.

While we like the product so far, we have had two leader units that don’t work. -the original and a replacement. Support was super helpful when contacted about the first one, but I never bothered to contact them again when the second one failed almost immediately. I didn’t think a 3rd one would be any better and did not contact them. So that’s on me, not the company. We just use 2 of the 3 units. I can’t say enough good things about support, but this is an expensive product. I sort of expected it to function. Note: Support has reached out again and will replace the faulty unit again. They have certainly gone above and beyond to make sure I am a satisfied customer. I can’t ask for any more than that. We continue to use the product.The reason we bought it was for an extensive injury that we did not think was going to get any better than it was, but there seems to be something going on, some increase in feeling in a nerve damaged foot. (Heel was shattered, surgery, a plate and 8 screws, foot was left with limited feeling) Hard to say if it is the unit, or just the healing of time, but something seems to be happening. There is less pain, and he favors the foot less. We will definitely continue to use it. This was a severe injury that happened several years ago, so we absolutely do not expect overnight results.

Problem was quckly solved..

I had great service Before I even purchased. This is uncommonly Great service

The device has helped so much with my chronic neck pain! I highly recommend it for any aches or pains you are feeling.