Excellent
Based on 250 reviews
King Living USA4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1977, King Living has set the benchmark for Australian furniture. Driven by an unwavering commitment to timeless design, King Living pieces embrace the authentic Australian lifestyle. Collaborations with leading Australian designers continue to break new ground, pushing the boundaries of what furniture can achieve.
King Living USA (kingliving.com) has 250 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 202 reviews with 5 stars · Clear filters
Edward T.
Everyone we interacted with from Clarissa to Amanda to the delivery team were all fantastic!
Reply from King Living USASep 2, 2026
Hi Edward, It's wonderful to hear that Clarissa, Amanda and the delivery team all made such a great impression. We'll be sure to pass your kind words along to them, it really does mean a lot. Warm regards, King Living
Alexander H.
We have furnished almost our entire 3br apartment with King Living furniture. We chose them because of the clean and modern aesthetic, modularity, and great customer service. The separate delivery team, Encompass Logistics, has caused some issues but King Living and John Paul have ensured that we were completely satisfied with our orders. We got the Jasper sectionals, jasper ottoman, Jasper beds, 6000+ mattresses, vertio shelves, aspen table, heirloom chairs, Canyon console, Cassia ottoman, Dainelli Sideboard, Dainelli night stands, and Plateau Sun loungers. The leather and walnut finishes have been perfect. They are easy to maintain and resilient despite our great Pyrenees claiming them as her vantage.
Reply from King Living USASep 2, 2026
Hi Alexander, Wow, what a beautiful collection you've curated across your apartment! It's wonderful to hear that the Jasper, Dainelli and Plateau pieces (among so many others) are working beautifully in your home, and that the leather and walnut finishes are holding up well against your Great Pyrenees's supervision duties. We're delighted John Paul was able to look after you and ensure everything was resolved to your satisfaction. Warm regards, King Living
Kazu A.
King furniture has exceptional sales people. We had interactions with several, including Julia who was responsible for our account. They were all friendly, incredibly knowledgeable about the product, and very helpful. They never rushed us and gave us lots of useful advice to consider. We felt very confident about our purchase and would highly recommend visiting the Chicago location.
Reply from King Living USASep 1, 2026
Hi Kazu, We really appreciate you taking the time to share such kind words about your experience. It's wonderful to hear that Julia and the wider team at our Chicago showroom made the process enjoyable and informative, and that you felt confident every step of the way. Your recommendation means a great deal to us. Warm regards, King Living
Cms
Personable, patient ,,
Reply from King Living USAAug 31, 2026
Thanks for the lovely feedback and the 5-star rating. It's great to hear your experience was a positive one. Kind regards, King Living
LESLIE C.
Attentive and knowledgable sales associates. Hopefully.... we'll get our furniture as fast as possible!
Reply from King Living USAAug 31, 2026
Hi Leslie, We appreciate you taking the time to share your experience! It's wonderful to hear our team was attentive and knowledgeable throughout your visit. Fingers crossed your new pieces arrive with you soon. Warm regards, King Living
Dylan
Went above and beyond
Reply from King Living USAAug 31, 2026
Hi Dylan, It's wonderful to hear our team went above and beyond for you. Feedback like this truly means a lot and we'll be sure to pass it along. Warm regards, King Living
Tom
From the moment I walked into the chicago show room, the customer service was outstanding. The product is such high quality it sells itself but Alex did a great job walking me through so the options and explaining what sets King apart.
Reply from King Living USAAug 31, 2026
Hi Tom, We're delighted to hear your visit to the Chicago showroom was such a positive one. Alex will be thrilled to know his guidance made an impression, and we agree that once you experience the craftsmanship firsthand, it really does speak for itself. We appreciate you taking the time to share your experience. Kind regards, King Living
Liz M.
I had an issue with the leather. Rolan offered a fabric solution. He also communicated well and kept checking back with me as we moved along in the process. Thanks Rolan!
Reply from King Living USAAug 31, 2026
Hi Liz, We're delighted Rolan was able to find a fabric solution that worked for you, and that his communication made the process feel seamless. We'll be sure to pass your kind words along to him. Kind regards, King Living
