Steve
Easy to get help with answers
Easy to get help with answers, service reps are very friendly too
Reply from KINGSTONJun 17, 2026
Thank you for your kind words! We're glad our team could help answer your questions and assist you with your order.

Average
Based on 334 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At KINGSTON, we believe every home deserves timeless design, dependable quality, and exceptional service. For more than 20 years, we’ve built our reputation as a trusted leader in kitchen and bath fixtures, serving homeowners, designers, and trade professionals across the United States and beyond.Founded in 1998, Kingston Brass has grown from a single product line into a complete home solutions brand with thousands of SKUs across faucets, sinks, tubs, lighting, and accessories. Our collections span traditional, transitional, and modern styles, offering premium finishes like matte black, brushed brass, and polished nickel. Each piece is crafted to deliver both beauty and performance, backed by rigorous quality standards and a dedication to long-lasting durability.We’re more than just a product company, we are a partner. Our Kingston Trade Program supports interior designers, contractors, and plumbers with exclusive pricing, dedicated account consultants, and resources tailored to professional needs. This commitment to the trade community has made Kingston a go-to choice for both residential and commercial projects.Customers choose Kingston because we combine luxury design with accessible pricing, responsive support, and reliable warranties. Whether you are updating a single bathroom or building an entire home, you can trust Kingston to deliver on our promise: exceptional design, uncompromised quality, and service that puts you first.
KINGSTON (kingstonbrass.com) has 334 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 212 reviews with 5 stars · Clear filters
Steve
Easy to get help with answers, service reps are very friendly too
Reply from KINGSTONJun 17, 2026
Thank you for your kind words! We're glad our team could help answer your questions and assist you with your order.
Mrs C.
I was able to look online to find what was needed for my old Victorian Tub and Kingston had the size we needed and the price was right and delivery was great thru Fed Ex! Thank you for good service.
Reply from KINGSTONJun 16, 2026
Thank you for your 5-star review! We're so glad everything came together and that you found the perfect fit for your project.
Holland
Everything arrived timely undamaged and the finish is beautiful! Brushed brass. I ordered a whole bathroom full of fixtures. Will order from this company again!
Reply from KINGSTONJun 16, 2026
We truly appreciate your feedback and are grateful for your trust in our products!
Eric
The accuracy and timeliness of the order was perfect. The parts installed (with a pro-plumber). And so far, so good on the quality, look and finish.
Reply from KINGSTONJun 16, 2026
Thank you for choosing Kingston! We're glad your order arrived as expected and met your expectations for quality.
Jamie
Easy sight to get through
Reply from KINGSTONJun 23, 2026
Thank you for your kind feedback! Your support means a lot to us.
Rita
It is beautiful and does not splash all over the room like the big faucets.
Reply from KINGSTONJul 7, 2026
Hi Rita, thank you for your feedback! We're thrilled to hear you're satisfied with both the look and performance of the new faucet.
Leah
I received excellent customer care assistance, a price matching a sale price at wayfair, and timely shipping and delivery. And I love my product.
Reply from KINGSTONJul 7, 2026
Thank you for your kind words! We're thrilled to hear you had a great experience with our Support team and that your product met your expectations.
patrick
Correct part delivered in timely fashion
Reply from KINGSTONJul 7, 2026
Thank you for your 5-star review!