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Based on 3 reviews
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K l a t c h1.0K l a t c h is listed under Repair & Services.
K l a t c h (klatchtech.com) has 3 customer reviews on Folks Told, with an average rating of 1.0 out of 5.
3 approved reviews, newest moderated first
Coco B.
They are very suspicious. They even have a teams account to make it seem legitimate
Reply from K l a t c hOct 25, 2024
We take all feedback seriously and are dedicated to maintaining clarity and professionalism in everything we do. This review does not reference any specific experience or interaction with Klatch that we can address. We'd like to reassure you that Klatch uses industry-standard tools to conduct our work with our valued partners.
Neha A.
Updated: YES I edited my review because there is no reply option to the false explanation you are giving.. my claims are accurate you did not gave my any stipend for my internship! Why don't you investigate the matter and give my hard earned money back to me. You and your organization is fraud and I want everyone to know that in the name of stipend you give nothing. I even have evidencess but here we can not attach screenshots which I have. Dear Klatch Technologies Team, I appreciate your response to my review, but several critical points need addressing. First and foremost, your LinkedIn advertisement clearly stated that the internship was remote with no exceptions for countries. If there were restrictions regarding stipend payments, this should have been explicitly mentioned. After investing significant time in completing the required course and qualifying for a test, it was unacceptable to learn that stipend payments could only be transferred from India to a Skrill wallet and not directly to my bank account in Pakistan. Moreover, I started my internship on January 2, and you extended the internship duration to February 14 without justification. A one-month internship should have concluded on February 2, which is another unreasonable aspect of this experience. I also want to stress that I have yet to receive the stipend for my internship, despite your claims of having processed a payment. This situation has caused me considerable frustration, especially given the effort I dedicated to the role. When I contacted Western Union regarding the payment, I was informed that only the sender (Klatch Technology) could initiate inquiries about the transfer. I have repeatedly reached out to both your team and the recipient of the payment—my friend—who has confirmed he has not received the funds. He is a trustworthy individual, and I find it hard to believe he would lie about such a small amount, especially when it represents approximately 5000 PKR in my currency. I have documented evidence of my communications with Western Union that I can provide. My decision to discontinue the internship was directly linked to the non-payment of my stipend. I clearly communicated that I would not continue if I did not receive payment for the month. Working without compensation is unreasonable. As for my review, the reason I posted it after 1.5 years is that I made numerous attempts to contact your team, all of which went unanswered. I am thankful for Trustpilot for finally prompting a response. Reflecting on the time and effort I put into this internship is frustrating and disheartening. It is essential to investigate the whereabouts of the funds if they were sent but not received. This is crucial for both parties to ensure transparency and accountability in this matter. If Klatch Technology has genuinely fulfilled its responsibility regarding the payment, I urge you to contact Western Union directly to resolve this issue. It is imperative that we verify this payment situation, particularly since it involves compensation for my work. I expect a prompt resolution to this matter. Sincerely, Neha Anand
Reply from K l a t c hOct 25, 2024
[UPDATE 25/10/2024: After receiving our response and debunking their claims, the reviewer changed their entire review and claims, which were false and inaccurate. The reviewer has changed it to more false claims.] Dear Neha, we take all feedback seriously and are committed to addressing any concerns. However, we must also address the inaccuracies and false claims made in your review to ensure a fair representation of our organization. You joined our program in January 2023, and by February 21, 2023, your internship was mutually terminated due to repeated absences. We discussed your attendance record and expressed our concerns about these repeated absences multiple times, yet the issue persisted, resulting in a formal termination. We had hoped this would be a constructive experience for both parties, but ultimately, our responsibility is to uphold our organization’s needs and standards. A copy of your termination letter, dated February 21, 2023, is available with us upon request. Despite your termination, we extended the stipend perk to you. On February 15, 2023, we transferred the stipend to the US-designated account you specified, belonging to a different individual. We informed you of the transfer completion and provided you with the tracking code and other details to confirm the transfer on your end. Additionally, we reached out to our payment partner at your request, who confirmed that the transfer had been delivered successfully and provided the transaction ID of the transfer (recipient bank), which we shared with you. They also informed us that no inquiry or complaint had ever been received from the recipient’s side, contradicting what you reported to us. We advised you to follow up directly with the recipient, as our team has fulfilled all responsibilities regarding payment and communication in February 2023. We find it deeply concerning that in September 2024 — over a year and a half later — you are making these claims on multiple platforms. At Klatch, we are committed to maintaining transparency and professionalism in all our engagements. We ask that any concerns be shared accurately, as mutual respect and honesty are essential for a constructive workplace experience.
Nourhan A.
They lie about the stipend to fool people to work then say it's a mistake. They lied about it on the post on LinkedIn and in 3 emails. And they are very unprofessional and impolite.
Reply from K l a t c hAug 2, 2024
At Klatch, we take pride in our internship program, which has a strong track record of success. Over the years, we have hosted multiple Interns from Egypt and other countries. Our Interns have completed their programs across various teams and received a stipend as part of the perks offered. All aspects of our program, from the application process to the associated benefits, are genuine and conducted with complete transparency and integrity. The selection process is rigorous and based on specific qualifications to ensure the best fit. We encourage all applicants to thoroughly review the program details and eligibility criteria before applying. While we understand that you weren't selected for the program, which can be disappointing, we strive to provide all applicants with a fair and equitable opportunity. Our entire application process, including interactions and qualification tests, is free to applicants. Klatch remains committed to fostering talent and providing valuable experiences through our program. We look forward to continuing to welcome talented individuals to our team.
