Bad
Based on 75 reviews
K&N1.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 50 years, K&N® has been an industry-leader in automotive filtration and technology—offering products to increase performance, protection, and longevity in thousands of vehicle applications for consumers worldwide. K&N offers replacement air filters, air intakes, oil filters, cabin filters and more, factory-direct from knfilters.com, the official site for K&N performance filtration products.
K&N (knfilters.com) has 75 customer reviews on Folks Told, with an average rating of 1.8 out of 5.
Showing 56 reviews with 1 star · Clear filters
Anthony S.
A terrible company to deal with. Ordered a product they took my money never shipped the item. I emailed to cancel the order no response. waited several days call into customer service. Waited more than an hour on the phone.
George
Ordered an item that I thought it was coming as a pair but it didn't . I returned the item unopened immediately , the company received it back and they have not issued my refund . I will be most likely have to dispute and go the hard way. Avoid by all means .
Neal M.
0-60 times are approx 1+ longer than standard. Hoping for faster. Parts missing from package. Do I have to clutter my garage with this junk. Nope. To the junk yard. Called Customer service. They didn’t seem to know the theory behind cold air intakes.
Reltchy B.
I was going to buy a K&N air filter for my Mercedes CL500 but I tried calling their UK customer support (during business hours ) and it was closed. After further investigation and learning that the company has 62% 1 star ratings - I decided instead to "run" and have never looked back.
Adam H.
Worst experience ever!! The customer service staff are extremely poor trained. I wanted a cold air intake for my 2013 mini. I called and had the staff confirm that I was ordering the right part which matched their yr make model search on website. They were to send but it never came, after 10 days I called they said it was in their warehouse. The said would send next day, but I asked asked again to confirm the part, told me I originally ordered wrong intake, ( they show 2 intakes for this model. He said he was sure and we changed order and new part came. Does not fit, I hope someone at k and n reads this because I’m going to be very mad when I call them back Monday.
Joshua M.
Ordered a Cold Air Intake system from these guys and they send me an incomplete set of parts in the box! Then I ask for a discount or something for the hassle and the waste of my time and I get told no! Never shopping here ever again!
Michael M.
Terrible co to deal with, Extremely controlling misleading and the filters are just crap the only thing that really sells them is the branding You’re better off with a paper filter and replacing it every couple of years
Howard
This is a review I submitted to THEIR website and was immediately "Moderated" and removed. K&N is manipulating their reviews to seem like they never get a bad review. AVOID THEM AT ALL COSTS Payed for 2 day shipping did not receive it on time, called to cancel got hung up on twice. Called back a third time they said they would cancel. One week later it shows up on my door step with the charge still on my card. Terrible customer service. Decided to keep it, then come to find out it's not even the one I originally ordered. I ordered the chrome accented filter and got the cheap plastic one. On top of all that the air box is a joke. It doesn't come anywhere near a tight fit. Be prepared to have a ton of heat soak if you do not seal it off with high temp foam. I will NEVER buy a K&N product again, which is a shame considering I've been a customer since I was 15 years old.
