Great
Based on 112 reviews
KOA E.D.I.4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KOA E.D.I. specializes in the wholesale distribution of CCTV Cameras, DVRs, Audio & Video Products and Home Innovation. We support many top leading manufacturers and carry all respected lines including Hikvision USA, Samsung WisiNet, Bosch, Western Digital, Seagate HDD, Rachio, Nest, SkyBell, Google Home, Middle Atlantic, Current Audio, Monitor Audio, OnControls, Ring Video DoorBell, Doorbird, Doorking, Kwikset, EzViz, Altronix, DSC, Samsung, LG, Arlington, Louroe Electronics, Key Digital, HD-Wave, Emphasys, Lutron, Pioneer, Denon, HEOS, Boston Acoustics, Nuvo, Legrand, On-Q, Dottie, Panamax, Xantech, ZK Access, Triplett, BES, Klein Tools, Fibaro, Z-Wave, Ubiquiti, TP-Link, Tenda etc. All installers and resellers are welcome.
KOA E.D.I. (koacctv.com) has 112 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 14 reviews with 1 star · Clear filters
customer
When I went to pickup my online order, they said we don’t have the part you ordered. I asked why didn’t anyone call me? I put the order in 3 days ago! I drove 25min to North Hollywood pickup my order and had to cancel my appointment with my client that day. I lost about 1/2 day. From now I will call them before I go for online orders. This is very unprofessional and unacceptable. You need to be more proactive about your online inventory.
Mark
we were trying to be a dealer via you . has a $35,000 order ready to go. no credit , all upfront money. your application dept refused. that was pretty arogant . we deal in electronics and other merchandise . i reached out to your applications dept and never got a return call. yes , you may be rocking now but there are ups and downs in business. big mistake.
TODD A M.
Rejected my account, guess I will find different vendor to buy cameras.
Reply from KOA E.D.I.Mar 11, 2021
We appreciate your feedback, and apologize for the inconvenience. However, we are only permitted to sell within the Custom Integration Channel to integrators, and not to end users, or online resellers. If you feel that we have made an error, please contact one of our new account associates at [email protected].
MacPort Investments C.
You rejected my account.
customer
We were denied business with them tried to call them back and did not get a response as to why we were denied. I’ve been in business 3 years and never had a communication issue with a supplier before.
customer
OK Prices and selection, but poor customer service and poor communication with customers ruins any credibility and I will think twice before I use them again
