Excellent
Based on 184 reviews
KoKo Shiseido Beauté5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.
KoKo Shiseido Beauté (kokobeaute.com) has 184 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
Showing 178 reviews with 5 stars · Clear filters
Joy S.
Since I have physical limitations I can call in for my Shisedo orders. I am so happy that I can order my products by phone. I get prompt deliver via mail system.
Reply from KoKo Shiseido BeautéAug 5, 2024
Thank you for your feedback, Joy 🙏 You can call us anytime for your order and ask any questions you may have just as you are in the store... even just to say hi and chat 🍒 We greatly appreciate your being a loyal KoKo customer for over a decade! 🌺🍹🍊
Lydia H.
Connie is always a pleasure to meet and helpful in deciding what products to buy. I've been a customer for over 5 years. Love this shop!
Reply from KoKo Shiseido BeautéJul 31, 2024
Thank you for your feedback, Lydia❤️ It has always been my pleasure. I look forward to seeing you again soon! 😊 - Conni
Christine-Yoshida C.
The sales lady was knowledgeable. She was kind, patient and attentive to My needs and questions. I am enjoying the products that I bought and I intend to return to the store soon to buy more Items
Reply from KoKo Shiseido BeautéJul 12, 2024
Thank you, Christine, for your feedback. 😊 We are delighted to hear your shopping experience at KoKo was informative and enjoyable. We look forward to serving you again soon. ☘️🌹🍒
Ann L.
Fast response and shipping. Thank you very much!
Reply from KoKo Shiseido BeautéJun 24, 2024
Thank you for your feedback, Anna 🙏 Any order placed before 1:00 pm gets shipped out on the same day. 😊
Peggy M.
Connie was a pleasure informative and helpful.
Reply from KoKo Shiseido BeautéJun 11, 2024
Thank you, Peggy, for your feedback! 😊 We are delighted to hear your shopping experience at KoKo was informative and pleasant. ☘️🌹🍒
Frances G.
Very good customer service, I am happy for the customer service knowledgeable, there is a lot of Sheseido, but I will only buy with KoKo Sheseido
Reply from KoKo Shiseido BeautéJun 8, 2024
Thank you, Frances, 😊, for your positive feedback! We love to see our customers happy. As you mentioned, customers have many options when it comes to shopping for Shiseido products. We appreciate your trust in us to deliver the best value, expertise, and level of service you expect any day! 🌹🍒🌺
Amit
Nice product
Reply from KoKo Shiseido BeautéJun 11, 2024
Thank you for your feedback! 😊
C K C.
The reward program is great, quick delivery and customer service. Best seller session provides good suggestions.
Reply from KoKo Shiseido BeautéMay 31, 2024
Thank you for your kind words, Connie! 🙏 We are a small boutique shop striving to offer exceptional shopping experiences to customers who have trusted us for the last two decades. If there’s anything more, we can do to enhance your experience, please don’t hesitate to tell us. Your feedback is invaluable to us. 💎🌹🌼
