Poor
Based on 91 reviews
Kollect Korner2.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kollect Korner is a women owned small business, bringing our passion for collectibles to the online community. We are a licensed reseller for Loungefly, Pokémon, Funko POP and more!
Kollect Korner (kollectkorner.com) has 91 customer reviews on Folks Told, with an average rating of 2.2 out of 5.
Showing 60 reviews with 1 star · Clear filters
Washington S.
Ordered some Pokemon items in April and they have been released 1 month ago. I still don't have my order. I requested a refund for this order and another one and have not heard back from them nor did they answer on their chat line. Stay away from this company they are not reputable and poor communication.
Gear H.
I was extremely disappointed to see the pricing attached to your Pokémon 30th Anniversary preorder launch. These products are already being offered by major retailers such as GameStop at lower prices. Charging above established retail pricing, while marketing the sale as an exclusive opportunity for your most loyal customers, comes across as taking advantage of collectors and the excitement surrounding the anniversary. Your email repeatedly emphasizes scarcity, exclusivity, and the fear of missing out, but the pricing feels much closer to what customers expect from scalpers than from a legitimate hobby store seeking to build a loyal community. Offering a five dollar discount does not meaningfully address inflated prices, especially when customers can purchase the same products elsewhere for less without needing a loyalty status or promotional code. Collectors are already frustrated by artificial scarcity, bots, resellers, and opportunistic pricing. Local and independent stores should be helping protect the hobby from those practices, not participating in them. I have supported your business in the past, but this launch has seriously damaged my opinion of Kollect Korner. I strongly encourage you to reconsider these prices and bring them in line with the actual retail market. Loyalty should be rewarded, not used as an opportunity to charge customers more.
pokehedelics
I preordered pokemon first partners boxes from them, they never shipped them and when I contacted them they told me to cancel the order. I wouldn't order from this company ever again and I advise anyone to go anywhere else.
Ben S.
Took MONTHS to ship my preorder and held $600 the whole time. When release day rolled around they partially refunded the order then took another MONTH to ship it. This also took multiple contacts to customer service until they stopped responding and I had to initiate a fraud report on my credit card. Finally after that they shipped the items but they never responded to my multiple requests to cancel for a refund prior to the fraud report. DO NOT DO BUSINESS WITH THESE PEOPLE.
JCC
horrible customer support. its been 3 + months and my order still hasnt shipped. they do not respond to emails. do NOT purchase from them
E. M.
They literally steal money and then don't send pre-ordered products. No response, no refund, all bullshit.
T K.
Takes preorders they can’t reasonably fulfill. Will ship “1-4 weeks” after release (already insane), but decent price. Currently on week 5 and finally get a response “we’re working as fast as possible but we’re unable to provide an estimated ship date.” This shop has no business taking preorders. Avoid.
Dustin B.
Terrible communication. Took 4 emails to get a response. After my 4th email asking for an update, they emailed back saying they cancelled my orders and will refund me. I did not ask for them to refund me, I just wanted an update as it had been almost 3 months. Just an awful experience all around.
