Kuri NükaReviews of kurinuka.com

Reply from Kuri NükaOct 22, 2026

Thank you for giving Kuri Nüka Batana Oil a chance and sharing your honest feedback. 💚 We understand it can take time to know how a product fits into your hair care routine, and we’re sorry your hair is still feeling very dry. You might find it helpful to pair the oil with a moisturizing conditioner or hair mask to give your hair some extra care. We appreciate your patience and hope you find a routine that works well for your hair! love, Maya

Reply from Kuri NükaOct 22, 2026

Thank you for sharing your experience and recommending Kuri Nüka! 💚 We’re glad the Batana Oil has been working well for your hair and scalp. We understand that your hairline may take longer to show changes, and everyone’s hair journey is different. We appreciate you giving our oil a place in your routine and hope you continue to enjoy caring for your hair with us! love, Maya

Reply from Kuri NükaOct 22, 2026

Thank you for giving us another opportunity and for updating your review. We sincerely appreciate your patience and understanding while we worked to resolve the issue. We know that communication and keeping our promises matter, and we’re glad we were able to get your order to you and make amends. As a small business, your trust means a great deal to us, and we’re committed to providing a better experience moving forward. Thank you for giving Kuri Nüka another chance. love, Maya

Reply from Kuri NükaAug 1, 2026

Thank you for taking the time to share your experience. We are truly sorry for the frustration and disappointment this situation caused, especially after you made every effort to contact us and support a growing business. After reviewing your case, we can confirm that we had been trying to reach you for some time regarding the resolution. Unfortunately, we did not receive a response from your end. We never wanted to leave your case unresolved or leave you waiting. In line with resolving this matter, we have initiated a full refund for your order. Please allow a few business days for the funds to reflect in your account, depending on your payment provider. We sincerely apologise that your experience did not meet the standard we strive to provide, and we truly appreciate you bringing this to our attention. love, Maya

Reply from Kuri NükaNov 28, 2025

Thank you so much for sharing this kind message, ES. It truly warms my heart to hear that your hair is feeling softer and easier to manage. That is exactly the experience Kuri Nüka aims to bring to every customer — real, authentic Batana Oil that speaks for itself through results. And thank you as well for appreciating the service. At Kuri Nüka, caring for each customer with honesty and attentiveness is just as important as the quality of the products. Your trust means a lot, and I’m grateful you chose Kuri Nüka for your hair journey. Maya x Founder, Kuri Nüka

Reply from Kuri NükaNov 23, 2025

Thank you so much for updating your review, Sophia. I’m truly grateful that you took the time to share the full outcome, and I’m relieved to hear that your second order has finally reached you safely. I understand how stressful it can be when a delivery doesn’t arrive as expected, and I appreciate your patience throughout the process while Kuri Nüka investigated the courier issue. It means a lot to know that Sab’s support helped bring the matter to a proper resolution. If you ever need anything moving forward, Kuri Nüka will always be here to support you with care, clarity, and the authenticity we stand for. Maya x Founder, Kuri Nüka

Reply from Kuri NükaNov 14, 2025

Thank you for sharing this with such patience and kindness. I’m truly grateful that, even with the shipment issues, you’ve felt supported and understood — that means everything to Kuri Nüka. Your order is already being monitored closely, and we’re committed to making sure it reaches you safely. I’m confident you’ll love the authenticity and quality of what you receive — it’s always worth the wait. Thank you again for your trust. Maya x Founder, Kuri Nüka

Reply from Kuri NükaOct 29, 2025

Thank you for sharing your concern. I completely understand how disappointing it must have felt to receive a package that didn’t appear as expected. Please allow me to clarify a few important details regarding your order #45793KN. First, Kuri Nüka takes every customer concern seriously, and I personally reviewed your case. Your order was indeed refunded in full, and this was communicated through our previous email updates. We always ensure that when an issue arises—such as incomplete or mishandled packaging—our customers are properly assisted and never left without a fair resolution. Regarding the packaging, we have already coordinated this concern with our logistics partner, as the parcel you described does not reflect how Kuri Nüka’s shipments are packed or dispatched. Our products are always sent in protective packaging, and we are working closely with our fulfillment team to ensure this never happens again. Lastly, I want to sincerely assure you that Kuri Nüka is not a scam. We are a fully registered brand, and our Batana Oil is sourced directly from Honduras, with authenticity certifications published on our website. The reviews you see are from real customers who genuinely share their experiences—positive and otherwise. Transparency and integrity remain at the heart of everything Kuri Nüka stands for. I truly regret that this experience caused concern, but I hope this explanation and your processed refund bring you some reassurance of our commitment to resolving every matter responsibly. Maya x Founder, Kuri Nüka