Excellent
Based on 567 reviews
Lahome4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lahome rugs are machine washable and crafted with our signature Cloud-Soft™ comfort, bringing warmth and coziness to your home. Every rug comes with a built-in non-slip rug pad—no need for extras—making them safe and convenient for families with kids and pets. Designed to be stain-resistant, foldable, and durable, our rugs combine everyday practicality with timeless style. At Lahome, we’re dedicated to blending aesthetic design with comfort, creating rugs that make your home feel as beautiful as it is welcoming. With free shipping and 30-day hassle-free returns, it’s easy to find the perfect piece for your home. Explore our collection today and bring warmth, beauty, and comfort into every corner of your space.
Lahome (lahomedecor.com) has 567 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 450 reviews with 5 stars · Clear filters
Madeline R.
Their customer service is fabulous! I ordered the 2 tigers rug for our living room. It shipped fast, but when it arrived I noticed the package was ripped in multiple locations through two layers of thin packaging. Luckily the actual rug wasn’t damaged, but I reached out to their customer service to share my experience. They got back to me right away and were super helpful! I would shop with them again!
Angie T.
I’m a first-time customer to Lahome and bought 5 rugs total. My 2 new runners look gorgeous in their new home, and they’re exactly what I needed to transform my room into a soft and vibrant space. I knew what I wanted and thankfully these runners matched their description and pictures perfectly. The 5x7 and round rug that I got for the master bedroom softened the room from my very loud artwork. :) I absolutely love these rugs and I buy a lot of them, thanks to my doodles. They’re soft, not slippery so no liner or tape needed, and they look great after being washed. (Thanks to one of the doodles) I did however, order an 8x10 for my main living room and unfortunately, its description and pictures need some tweaking because it doesn't look anything like what I thought I was getting, BUT who’s perfect?!? I have 4 rugs that made my house a cozy home and Lahome fixed the issue with my 8x10.
Stephanie K.
Great rug, super soft and very fast shipping!
Susan S.
We ordered a rug that is beautiful and high quality. It exceeded our expectations. When we ordered a second rug and there was a shipping problem, the customer service was outstanding and our problem was resolved very quickly. I most highly recommend Lahomedecor!
Judith M.
Our experience with Customer Service has been exemplary. We received a beautiful rug…the color better than we had hoped. Unfortunately, we were not able to keep it due to a quality issue. Resolution of our concern was both courteous and beyond satisfactory. We endorse this company 100%.
BritOHoney G.
I really liked the unique styling of this rug vs the other ones I’ve seen online but what really sold me was the price! The customer service team is great and communicative too! They emailed me almost immediately after my order to let me know that my rug was back ordered and gave me my options since the rug wasn’t expected to ship until September. To my surprise, it arrived yesterday (8/26)!!! This has been a wonderful experience and I look forward to ordering again in the future!
customer
these rugs are just great. You won’t be sorry when you order them and customer service is a 10 for sure. They say they’re washable, but you might be able to take care of that if you see a little stain, just get some ivory dishwashing liquid, wet rag and put a little on that the stain will come right up. I learned this years ago.
Anna
Quality products that were delivered as promised and the color and patterns are better than I imagined. Easy ordering, payment and quick delivery by FedEx. Communication with Jen was professional and clear, not only was she very detailed when checking my order but also kind. Something that holds high value for me. Already browsing my next purchase!
