Reply from LanadateJan 25, 2026
Dear Jan,
Thank you for taking the time to share your feedback with us.
We truly appreciate your honesty and understand how you feel. It seems that the cost of using the platform has been a concern for you, and I’d be happy to provide some clarity on how it works.
I completely understand that the website might appear to be slightly expensive at first glance, but I’d like to assure you that every feature is designed to provide real value and a safe environment for meaningful communication.
For example, on our website, you pay a single fee per minute, and during that minute, you can send as many messages as you wish without being charged for each one individually. Essentially, you pay 2 coins per minute, which allows for 20–100 messages or more, depending on your activity.
Additionally, users receive better rates per coin when purchasing a larger package - this helps reduce overall costs and makes communication more affordable in the long run.
May I also ask how your communication with other members has been so far? Your feedback would help us better understand your experience and find ways to make it more enjoyable for you.
If you’d like to share more details or discuss your experience privately, please feel free to reach out to us directly at [email protected]
- We’ll be happy to assist you.
Best regards,
LanaDate Customer Support