Bad
Based on 188 reviews
Laresar1.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Laresar is listed under Appliances & Electronics.
Laresar (laresar.us) has 188 customer reviews on Folks Told, with an average rating of 1.8 out of 5.
Showing 149 reviews with 1 star · Clear filters
Peter D.
Laresar M3 Nass Sauger, der allerletzte Schrott, nach 8 mal benutzt läuft die Bürstenrolle nicht mehr. Kundenservice reagiert nicht auf meine Anfrage. Haltbarkeit des Saugers ist sehr schlecht. Einfach nur teurer Schrott. Nie wieder.
Eduard S.
Mit Abstand der schlechteste Kundensupport. Die 2 jährige Garantie kann man in die Tonne kloppen. Aliexpress erwartet ein Gutachten vom TüV um hier zu helfen. Der Saugroboter funktioniert nach genau einem Jahr nicht mehr
Kelly
This vacuum is absolutely rubbish. Not worth $50. Only good thing is the light
Ms. C.
Are you looking for a hoover that doesn't clean or self-empty, requires constant maintenance, and keeps stopping halfway through cleaning sessions? Then this Laresar robot is for you! You will enjoy having to manually empty it during every use or putting your bare fingers in dust and dirt to to detangle the brush twice a day. You will certainly enjoy having to broom afterwards because it doesn't collect dirt properly in corners or even central areas. And you will enjoy speaking to the costumer service team who will not supply a replacement nor accept a return despite the 2 year "VIP" warranty. Make sure to tell your friends and family about this undeniable deal!
Reply from LaresarSep 14, 2026
Hi there, We are truly sorry to hear about your experience and sincerely apologize for the frustration and inconvenience this has caused. The issues you described, including the robot not collecting dirt properly, requiring frequent manual emptying, the brush becoming tangled, and the unit stopping during cleaning sessions, are certainly not the experience we strive to provide. We also understand your disappointment regarding your experience with our customer support team. We'd really appreciate the opportunity to look into your case and find an appropriate solution. Please contact our customer support team at [email protected] with your order information and, if possible, some details about the issues you have experienced. We will review your case and assist you based on the applicable warranty terms. Thank you for bringing this to our attention. We sincerely hope you'll give us the opportunity to investigate the situation and work toward a satisfactory resolution. Sincerely, Laresar Customer Support Team
bob W.
Ho comprato una aspirapolvere Laresar senza filo, a batteria. All'inizio sembrava andasse decentemente, prestazioni di aspirazione discrete, batteria con durata limitata, ma tutto sommato lo usavo per un paio di stanze. Dopo circa 10 mesi è completamente morto. È stato allora che ho scoperto che il sito Laresar per avvalersi della garanzia è di fatto una truffa. Non c'è possibilità di farlo riparare. Insomma un oggetto usa e getta. Lo stesso è capitato a mia sorella: a lei è durata 7 mesi. Insomma da evitare assolutamente.
Ramona E.
Ich kann mich den vorherigen Bewertungen nur anschießen und zustimmen. Nach nur einem Jahr war die Bodenbürste kaputt und der Staubsauger für 250 € nicht mehr brauchbar und extrem laut. Super schlechter Kundenservice, nachdem ich mich per Mail an Bayerswerk wendete, kam nur eine Standard-Mail zurück, in der nicht wirklich auf mein Problem eingegangen wurde. Nach mehrfachem E-Mail Kontakt und Eigenrecherche kam heraus, dass es gar keine Ersatzteile gibt. Also ein sehr teurer Staubsauger, der wie auch in den anderen Bewertungen zu lesen ist, schnell kaputt geht, es keine Ersatzteile gibt und der Kundenservice unbrauchbar ist. Hier kaufe ich nicht mehr.
Marieliesse H.
Laresar Robot, prodotto cinese scadente!!!!!! Ha smesso di funzionare dopo pochi mesi e l’assistenza è una truffa che risponde dalla Cina, dicono di aver spedito un altro robot, mai arrivato, dicono che si è perso durante il trasporto… adesso non rispondono neanche più!!!!! Soldi buttati.
Sean R.
Bought laresar robot vacuum. The thing was used a little then put away for a good while. Doesn't work at all now & customer support won't do anything about it as outside warranty - no way to even repair at a cost suggested.
