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Laurel Road Reviews | Read Customer Reviews of laurelroad.com

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Money & Insurance
Banking & Money
Laurel Road

Laurel RoadReviews of laurelroad.com

Banking & Money

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4.0

Great

Based on 590 reviews

Laurel Road4.0

Reviews590 About Contact

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Rating breakdown

5 star67%
4 star8%
3 star2%
2 star2%
1 star22%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Laurel Road

Laurel Road, a brand of KeyBank, provides tailored financial solutions for healthcare and business professionals. By creating seamless online experiences, Laurel Road is designed to help members find financial peace of mind as they navigate their financial journey. All products are offered by KeyBank N.A. Member FDIC. NMLS ID # 399797. Equal Housing Lender. Student Loan Forgiveness Consultations Checking & High Yield Savings Student Loan Refinancing Mortgages Personal Loans Learn More

Laurel Road (laurelroad.com) has 590 customer reviews on Folks Told, with an average rating of 4.0 out of 5.

Also known as: laurelroad.com
Website: laurelroad.com
Category: Banking & Money
Listed on Folks Told: 2026

Contact & location

(855) 245-0989
laurelroad.com
help@laurelroad.com

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 36% of reviews.
Most recent review: March 2026.

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Laurel Road reviews

Showing 11 reviews with 3 stars · Clear filters

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Rafael L.
Jan 9, 2019
Spoke to numerous Customer service reps…
Spoke to numerous Customer service reps that gave me conflicting information.
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Richard A.
Aug 15, 2018
Good signing bonus but questionable rates
Bonus to join was good, but rates immediately jumped after starting loan. Seems the quoted rates are not completely honest.
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Megan
Jun 19, 2018
difficult to submit documents
Online application required multiple times to submit documents. They kept asking for documents that were already submitted.
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