Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About LendingOne
LendingOne is one of the nation’s leading direct lenders for real estate investors—from individual operators to institutional firms. Whether you're funding a single fix and flip, growing a long-term rental portfolio, or developing a large-scale build-to-rent community, we offer flexible capital solutions to help you scale with confidence.Backed by a leading global asset management firm, we combine financial strength with deep industry expertise to deliver reliable capital, fast closings, and the certainty investors need to grow. Our suite of loan products includes Fix and Flip, DSCR Rental, Fix to Rent, SFR Portfolio, and New Construction financing.Through our dedicated Institutional Group, we provide specialized lending for high-value, complex transactions—offering customized non-recourse loans for BTR aggregation and renovation facilities, as well as SFR portfolio term loans with capacities of $100M+ and flexible 5-, 7-, and 10-year terms.Our commitment to long-term strategic partnerships has earned us the loyalty of thousands of repeat borrowers each year. Discover why LendingOne is the preferred specialty mortgage lender for investors nationwide seeking certainty, scalability, and a smarter way to invest.
LendingOne, LLC (lendingone.com) has 453 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Awful experience. Too many issues to list. Extremely poor communication throughout process. Excessive waste of time and money resolving a multitude of lender caused problems.
Will never use this company again.
Reply from LendingOne, LLCOct 31, 2025
We are deeply concerned and genuinely regret that your experience with us was so poor. Especially considering it's your 4th loan with us. It is clear we fell far short of the professional standards we strive to uphold, and we sincerely apologize for the "Clown Show" you described, including the poor communication and the time and money wasted due to issues in the process.
This is unacceptable to us, and we want to understand the specifics so we can address them immediately and directly.
A member of our leadership will be reaching out to you directly to learn more about your experience. Alternatively, you can email us at [email protected]. We hope you will give us the opportunity to discuss your specific issues.
Thank you
AR
Allen R.
Never again
I worked with LendingOne twice. Both were frustrating. 5 years ago they almost blew the deal - I bought a duplex, and they got hung up on an absolutely-non-issue about zoning, which wasn't even an issue locally in reality. That was a simple buy-and-hold deal, 30yrs fixed, nothing fancy and we did get that one done. But the 2nd deal recently, we got down to less than 24hrs before closing, they reneged & left me high and dry without financing outright. I'm under contract, earnest money on the line trying to close and make rehab plans, lining up subs, and the schedule, and plan out my costs, on a BRRRR fix-to-rent loan. I had to scramble and scrape up cash in a hurry to buy it myself in ONE day, without their flakey help entirely. And I am SO glad to not have their involvement, in hindsight it was a blessing. Nothing was as-advertized. The INT rate was higher (11%), my # of BRRRRs completed in the past was downplayed, the LTC was supposed to be 90% or 85%, but was now gonna be 80%. I didn't know their funding allocates all first to the rehab, and only the remainder to the purchase price. So I needed about 50% down to buy it instead of the only 15% I was expecting and led to believe. The appraisal was supposed to be $450. But surprise tripled to $1500 - this is at the BEGINNING, BEFORE the rehab, when I don't even WANT an appraisal at all, like what do I want to pay an appraiser for. To tell me the place in uninhabitable? Of COURSE it is, everybody knows that. It hasn't been rehab'd yet duh. And the FEES. Ong. $2500 origination fee. Processing Fee. Document Preparation Fee $895. Fees on fees. Construction draw fees $225?! Every time I need to draw on the money we already jumped thru SO many hoops to lend me, I've got to pay $225 every time just to draw it? To pay my subs?
Forget LendingOne. Go get a hard money loan instead. For 16% INT, or 18% is honestly a better proposition. Or self-fund it. Or try a different program anywhere, do ANYthing different than inject chaos and uncertainty and stress into your deal the day before closing, un-necessarily and have LendingOne blow the deal outright for no good reason.
Never again.
Reply from LendingOne, LLCAug 13, 2025
Allen,
We're truly sorry to hear about your frustrating experiences with our team. We understand the significant stress and disappointment caused by the last-minute changes to your financing and the other issues you encountered. This is not the client experience we strive for, and we sincerely apologize that we fell short of your expectations.
We take your feedback very seriously, as we want all of our clients to have a 5-star experience every time they work with us. We want to better understand what happened so we can improve our processes and see what we can do to earn your business back.
Someone from our Customer Success Team will be reaching out to you shortly to discuss your concerns. You can also email our team directly at [email protected].
Thank you
JO
Johnny
Multiple last minute surprises & delays
Lending One used to be the best in the game. I’m done over 20 DSCR loans with them. My most recent loan will be my last. I genuinely feel that management did everything they could to try to get me to cancel my app.
I had multiple last minute LTV drops.
Their appraisal came in $20k below market. I found out the appraiser used approx 100 sq ft less than the actual under air sq ft per the property appraiser and they refused to raise the value. Their rent appraisal came in $200/mo below market.
I placed a tenant at their request (at market rent over $200 higher than their appraisal) to get the 80% LTV, sent them a copy of the lease and the property managers verification of rent received and that still wasn’t enough.
Keep in mind this is all for a simple $175,000 loan.
I assume they were bought out by private equity or something like that and that’s the reason why they no longer care about their customers.
I won’t be back.
Reply from LendingOne, LLCJul 23, 2025
Thank you for your review and for taking the time to provide feedback about your recent loan experience. We value your insights and understand your concerns regarding the last-minute surprises and delays you encountered, especially given your history of over 20 DSCR loans with us. We truly regret that your most recent experience did not meet the standards you've come to expect from LendingOne.
Please be assured that your feedback is incredibly important to us, and we are committed to resolving the issues you've raised. We want to understand the specifics of what went wrong and address them directly.
Someone from our team will be reaching out to discuss your experience further and address any issues you encountered. If you'd like to connect with our team directly, please feel free to email us at [email protected]. We appreciate your past business and hope to have the opportunity to regain your trust.
CU
Customer
Much improvement needed
Dominic my point of contact was useless. Didn’t take the initiative to explain things I should have been aware of before entering the contract then when it came time that I needed the information to proceed and asked for it he did a poor job explaining. Also their construction team makes it a point to nickel and dime every reimbursement despite the fact that everyone relies on the reimbursement to finish the project.
Reply from LendingOne, LLCFeb 5, 2025
Thank you for taking the time to share your experience. We truly value feedback as it helps us improve our services.
We’re sorry to hear that Dominic did not meet your expectations in terms of communication and clarity. We always strive to provide our clients with the information they need in a timely and thorough manner, and it’s disappointing to hear that this was not the case with you. We’ll be sure to address this internally to ensure that we’re setting clearer expectations moving forward.
Regarding the reimbursement process, we understand how important it is to have these funds in place to keep the project moving smoothly. We apologize for any frustration caused by the delays or challenges you experienced, and we’ll review the situation with our construction team to ensure a more seamless and transparent process in the future.
We appreciate you bringing these issues to our attention, and we hope you will give us the opportunity to make things right. Please feel free to reach out to us directly at [email protected], as we would like to discuss this further.
-CX
CU
customer
Wrong information provided
Wrong information provided, this took so much longer than it should have seeing we started back in Oct. Will not refer or use again. Thank you for your time
Reply from LendingOne, LLCDec 18, 2024
Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet expectations. We understand how frustrating it must be when timelines aren’t met, and we sincerely apologize for the delays. We strive to provide accurate information and efficient service, and we regret that we missed the mark in your case.
We would love to discuss this further and see if there's anything we can do to resolve the issue or improve your experience. Please feel free to reach out to us directly at [email protected].
Thank you again for your time, and we hope to have the chance to regain your trust in the future.
-CX
DE
Debra
Lending one closed the transaction bit…
Lending one closed the transaction bit I still do not own the property!!!!
DV
David V.
Extremely frustrating and incompetent…
I did a cash out refi with this company and it was one of the most frustrating experiences I’ve ever had.
They are extremely incompetent. I had to resend various info to them multiple times that somehow kept going missing.
They are so bad, that I’m busy closing on another house and my title company asked me if I was doing the loan with Lending One because they did not want to deal with them again.
Further, my loan got sold by them to Selene Finance (do yourself a favor and look at reviews on Selene Finance, this company is atrocious and has so many complaints against it, yet that's who Lending One thinks they should sell your loan to) and there was obviously not correct information handed over because I’m now receiving letters saying there is not insurance on the house I own (which we had to pay in full and upfront for the whole year) and Selene Finance is saying I’m not an authorized person on the account and they can’t help me. I own the house…
Stay clear unless you want to deal with a lot of frustration and headaches.
Reply from LendingOne, LLCApr 11, 2024
I'm truly sorry to hear about the difficulties and frustrations you experienced with your cash-out refinance. It sounds like the process was far from the smooth and efficient service we aim to provide. Having to resend information multiple times and encountering issues with both the transfer of your loan and communication with Selene Finance are serious concerns that should not have occurred. Your experience is a valuable reminder for us to continually review and improve our processes and partnerships to prevent such issues from happening in the future. Please know that your feedback is taken very seriously, and we are committed to addressing these problems to better serve our clients. If there's anything further we can do to assist or address your concerns, we encourage you to reach out directly. Again, we apologize for the inconvenience and frustration this has caused.
MA
Marvin
The lender failed to maintain good communication
The lender failed to maintain good communication and changed the terms on the loan 1 day before closing. Overall, I had a bad experience on the first deal we closed with LendingOne.
Reply from LendingOne, LLCJan 24, 2024
Hi Marvin,
Thank you for your candid response. We regret to hear your experience with LendingOne was not as expected. Due to several external and internal factors (ie. delayed appraisal and an unexpected HOA fee that decreased DSCR), there were delays and changes in your terms. Please expect to receive a call from our team to discuss the details further. We look forward to having the opportunity to serve your needs better on the next deal you have with us.
-CM
