Excellent
Based on 11,626 reviews
LensDirect.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
J. F.
They do go above and beyond to ensure customer satisfaction with their products and experience. While it was extended time to receipt of my contacts that was due to the mail processing delays or massive holiday shipments (I did order around Black Friday)! I was happy with the packaging and everything was secure!
Cindy P.
Great service
Adrian A.
Fast an accurate service.
Thairys
Fast shipping, actually got my package in two weeks considering it is high season.
Debbi G.
The website is informative and easy to navigate. I appreciate the quick delivery also!
Mila
I have one headache less in my life. Their service is just excellent with minimal involvement from my end. Always on time, easy to set up, very affordable. What else can you wish for?
Da David B.
Quick and efficient!
Mike
Competent service, competitive pricing and a functional website. Seems like a simple thing but opticontacts.com doesn’t have any of those. LensDirect.com has been a pleasure to do business with.
