Angela T.
Excellent customer service
Excellent customer service. Direct client to representative communication thru email. I love that they try! This is my place to go whenever I need refills on my contacts!

Excellent
Based on 11,626 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Angela T.
Excellent customer service. Direct client to representative communication thru email. I love that they try! This is my place to go whenever I need refills on my contacts!
DAVE P.
Good prices and service.
Jamila
Great quality and fast delivery.
Ashley
Love ordering my contacts from LD. They’re super fast and super easy!
Laura Aloise W.
great fast service always!
Melissa H.
I use Lens Direct every time I need new glasses or contacts. They have great pricing, fast shipping and excellent customer service.
Haley W.
Always quick and easy! Very prompt to respond to emails if I have questions or inquiry's. Great service!
Barbara C.
wonderful option for contact lens orders, and great pricing