Excellent
Based on 11,626 reviews
LensDirect.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
James L.
it works well and it's easy to change
Reply from LensDirect.comMar 12, 2020
Hi There! Thank you so much for reviewing us! We are so happy to hear that. We look forward to working with you again! Have a great day! The LensDirect Team
Thomas M.
Great experience, easy ordering and quick shipping.
Reply from LensDirect.comMar 12, 2020
Hi There! We are happy to hear that you received fast shipping! We strive to be as convenient as possible for you :). Have a great day, The LensDirect Team
Jeff H.
Easy to order, great value and fast shipping. What more could anyone want?
Reply from LensDirect.comMar 12, 2020
Hi There! We are happy to hear that you got a great price on contacts and fast shipping because that's exactly what aim to provide :). Have a great day, The LensDirect Team
Will B.
Glad you ask before automatically sending a new order; it's just nice.
Dimitar
Amazing service!
Reply from LensDirect.comMar 12, 2020
Hi There! Thank you so much for reviewing us! We are so happy to hear that you loved our service. I hope that you come back soon. We would love to see you again! Have a great day! The LensDirect Team
Brenda
I've used LensDirect for several years and have always been happy with pricing, delivery times, and service. If a call to my optometrist is ever needed to confirm a prescription, it is done quickly. In this house, three of us use this service with the same results.
Reply from LensDirect.comMar 12, 2020
Hi There! We are happy to hear that you got a great price on contacts and fast shipping and overall great service! This is exactly what we aim to provide at LensDirect :). Have a great day, The LensDirect Team
Patricia
Excellent service. Order was delivered on time and in perfect condition.
THERESA
easy, fast and great price
