Excellent
Based on 11,626 reviews
LensDirect.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Grace S.
Love lens direct 100 percent wouldnt go anywhere else for contacts.
Reply from LensDirect.comMar 2, 2020
Hi! Thank you so much for this review! I love when I get to hear that customers are happy. It's one of the best parts of my job! :) Have a great day! The LensDirect Team
Arlie C.
Fast and great service
Reply from LensDirect.comMar 2, 2020
Hi There! Thank you so much for reviewing us! Only the best service for our best customers! I hope that you come back soon. We would love to see you again! Have a great day!
Valerie G.
Best place to purchase, fast and excellent service! Never had any issues and will always use them. You will never find a better place with an Excellent price!
Reply from LensDirect.comMar 2, 2020
Hey! Thank you so much for reviewing us! Nothing makes me happier than hearing that you saved money and time. Those are things we aim for here at LensDirect. I hope that every order is like this one and that we see you again soon! Have a great day! The LensDirect Team
harrison
I've ordered from lensdirect several times over the last few years. I've also ordered contacts from other online retailers. There are 3 members in my family that wear contacts so I shop around for the best prices! Lensdirect always have our contact lenses in stock and I get them in less than a week. Their prices are almost always better than the competition.
mike M.
Very quick and easy process, exactly what i wanted.
Reply from LensDirect.comMar 5, 2020
Thanks for taking time out to write us a nice review! We hope to see you again :) The LensDirect Team
Tony W.
Grear customer service!
Reply from LensDirect.comMar 2, 2020
Hey! Thank you so much for such a wonderful review! I love hearing that one of the things that stood out the most was the customer service. We aim to have a staff that caters exactly to what our customers need. I'm glad to hear that we were able to do that for you! I hope that every order is like this. :) I can't wait to see you again soon! Have a great day!
Robert M.
Great service, fast shipping
William Jr W.
Easy to order and was delivered in a few days. I will definitely be using this company to order all my lenses in the future
