Excellent
Based on 11,626 reviews
LensDirect.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Rebecca
I called to understand the process of ordering prescription contacts online. The person I spoke with let me know several ways I could get the prescription uploaded. He made sure I had the best price I could get (coupon code applied that I didn't know about). They shipped very quickly. I also got an email that let me know they were the contact if something wasn't quite right. Very well done each step of the way!
Nettie
Ease of operation and great communication from my sales representative about my orders. Thank you!
Brooke I.
Good experience wish price was a little lower
Deborah V.
Great customer service
Maurice H.
Great job as always👍👏
Michael K.
Came when I said it would come. Was the correct order.
Per
Excellent customer service ...
Paul N.
always the best
