Excellent
Based on 11,626 reviews
LensDirect.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Sherry G.
At first I hesitated with my reorder because I didn’t have a discount coupon. Someone from the company reached out to offer a discount so I placed my order. My lens arrived within a few days. Great company and the prices are excellent!
Cheryl S.
Received my lens in a timely fashion. I did not have to wait for verification before receiving my order. Price was less then the other online companies.
Dee H.
easy to order and fast delivery
tamiko
Fast delivery
John T.
A+++ the order is always fast and correct as ordered. I think Ian Mathurin has been filling my orders for the past few years and he gets 5 stars!!!
kelly
My package did not show up despite tracking info saying it did. After I notified a lens direct a customer service representative, I received a replacement order just days later. The response and service was great. Thank you!
Larry K.
It is just what you expect - good prices, and good service...
yetti2
Reasonable prices, quick delivery, great to do business with.
