Excellent
Based on 11,626 reviews
LensDirect.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Michael B.
User friendly site and great customer service.
Reply from LensDirect.comDec 2, 2019
Hi There! Thank you so much for reviewing us! We are so happy to hear that you loved our service. Only the best service for our best customers! I hope that you come back soon. We would love to see you again! Have a great day! The LensDirect Team
marta
As always, I appreciate all your help. Great product.
Reply from LensDirect.comDec 2, 2019
Hey Marta, We hope your next experience with us is just as good :) Thanks for your review, The LensDirect Team
Dana S.
Love these contacts, very comfortable. I only take them out once a week, clean them and I’m good to go for my next week.
Reply from LensDirect.comDec 2, 2019
Hey Dana, Thanks for taking time out to write us a nice review! We hope to see you again :) The LensDirect Team
Ms W.
No fuss; no foolishness; just terrific service! Easy breezy!
Reply from LensDirect.comDec 2, 2019
Hi there! We hope your next experience with us is just as good :) Thanks for your review, The LensDirect Team
Randall B.
Easy to order... and they got here quick... definitely will use again!!
Reply from LensDirect.comDec 2, 2019
Hi there! We are happy to hear that you received fast shipping! We strive to be as convenient as possible for you :). Have a great day, The LensDirect Team
Cristina De La R.
Easy refill. Good prices. Quick customer service
Reply from LensDirect.comDec 2, 2019
Hey Cristina, We are happy to hear that you got great service! That’s what we take pride in :). Have a great day, The LensDirect Team
Deb P.
I appreciate LD verifying my prescription by calling my optometrist’s office. I received my contacts in a timely manner because of it.
Reply from LensDirect.comDec 2, 2019
Hey Deb, Thanks for taking time out to write us a nice review! We hope to see you again :) The LensDirect Team
Mark L.
excellent service
Reply from LensDirect.comDec 2, 2019
Hey Mark, We are happy to hear that you got great service! That’s what we take pride in :). Have a great day, The LensDirect Team
