Excellent
Based on 11,626 reviews
LensDirect.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Troy
Love lensdirect, my contact lenses always arrive withing 2 days or sooner after ordering, which everyone who wears contacts can agree that when you're running low, getting your lenses fast can be crucial!
Reply from LensDirect.comDec 2, 2019
Hey Troy, I am happy to hear that you loved working with us. We love working with you too! Hope that you come back to us soon and that we can do this all over again! Have a great day! The LensDirect Team
Janet W.
Great price and fast shipping.
Reply from LensDirect.comDec 2, 2019
Hey Janet, We are happy to hear that you got a great price on contacts and fast shipping because that's exactly what aim to provide :). Have a great day, The LensDirect Team
Deborah L.
Great price, fit and extra fast delivery before I had to leave town! I love the product and Lens Direct rocks in all departments as far as selection, price, customer service and delivery. I will be using again.
Reply from LensDirect.comDec 2, 2019
Hey Deborah, Thank you so much for such a wonderful review! I am so happy to hear that you had a great experience with us and that we put your faith into buying contacts online. :) We hope to see you again soon. Have a great day! The LensDirect Team
Ken N.
Was easy to order and delivered quickly.
Reply from LensDirect.comDec 2, 2019
Hey Ken, We are happy to hear that you received fast shipping! We strive to be as convenient as possible for you :). Have a great day, The LensDirect Team
Nancy
Ian provided great communication and customer service!!! Thank you!!
Reply from LensDirect.comDec 2, 2019
Hey Nancy, We are happy to hear that you got great service! That’s what we take pride in :). Have a great day, The LensDirect Team
Jay
The order was handled instantly. The products are good and well fit.
Reply from LensDirect.comDec 2, 2019
Hey Jay, We hope your next experience with us is just as good :) Thanks for your review, The LensDirect Team
Krista H.
Product is as described. Arrived quickly. I get my contacts through Lensdirect so was excited about sunglasses. I've had them for a week, and am happy with my choice.
Reply from LensDirect.comDec 2, 2019
Hey Krista, Thanks for taking time out to write us a nice review! We hope to see you again :) The LensDirect Team
Gary F.
The Contacts came very quickly through the mail. I will be using them in the future
Reply from LensDirect.comDec 2, 2019
Hey Gary, We are happy to hear that you received fast shipping! We strive to be as convenient as possible for you :). Have a great day, The LensDirect Team
