Carole W.
I ordered the wrong strength for…
I ordered the wrong strength for contacts and they shipped out the correct strength promptly without question. The person on the phone was delightful and helpful!!!

Excellent
Based on 11,626 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Carole W.
I ordered the wrong strength for contacts and they shipped out the correct strength promptly without question. The person on the phone was delightful and helpful!!!
B. H.
CS helped me out with a last minute rush order and LD prices are pretty low compared to other retailers. A+!
Samantha G.
Arrived right on time, and work great with my dry eyes and astigmatism.
customer
Good service
Moe C.
There was a problem with a shipment of contact lenses and LensDirect replaced them. Satisfied. Good customer service.
Mary
easy to order, and price is right!
Marianna B.
Fast and easy! Love it!
Maryanne T.
Fast, easy and great price!