Erika
Omg!!
Omg!!! I'm thrilled! Lens factory killed it! Prescription is accurate and my frames look great.. I will use them again.
Reply from LensFactoryFeb 2, 2022
Thanks for the great review! We're so happy we were able to meet your expectations!

Excellent
Based on 2,026 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 1,645 reviews with 5 stars · Clear filters
Erika
Omg!!! I'm thrilled! Lens factory killed it! Prescription is accurate and my frames look great.. I will use them again.
Reply from LensFactoryFeb 2, 2022
Thanks for the great review! We're so happy we were able to meet your expectations!
rich
Rx came back perfect. Original frame intact. Everything I hoped for.
Reply from LensFactoryFeb 2, 2022
Thanks for the great review! We strive to get everything back to you in one piece!
Terry
Third pair of lens I've ordered from Lensfactory. I find a pair of frames, send to the factory, then I receive new glasses. Last two orders were for lite weight glass lens. Last pair lasted 2 years without scratches. Hope this pair is just as good.
Reply from LensFactoryFeb 2, 2022
Thanks for the great review! We're so happy you're a long term client of ours. Here's to another 2 years with your lenses!
Kimberly A.
Great glasses!!
Reply from LensFactoryJan 7, 2022
Thanks for the great review!
Thomas K.
Fit new prescription lenses into my old frames to create an updated pair of "readers". Work great. Fast service and very reasonable price, too.
Reply from LensFactoryJan 7, 2022
Thanks for the great review!
Raymond H.
All good best lenses for the price
Reply from LensFactoryJan 7, 2022
Thanks for the great review!
searcher
Thorough Customer Service.
Reply from LensFactoryJan 7, 2022
I am very sorry that we were unable to meet your expectations. I would love for you to contact me directly so that I can ensure we don't miss the mark again on future customers. Please contact me at 502-813-3367 and we will make this right for you.
Rob W.
I expected the process to take two to three weeks, as that was the expectation set by the most delightful Customer Service Rep, Andrea. I got my glasses back (both pair) in 8 days, and they are PERFECT. My wife, in comparison went to a local eye doctor 2 months ago, and has had to return her glasses twice due to them having the wrong prescription each time…. I highly recommend LensFactory! And I’ll be a repeat customer.
Reply from LensFactoryJan 7, 2022
Thank you for the great review, Rob! We are so happy we are able to make you happy! Andrea does a great job. Thank you for the Kudos!