Excellent
Based on 426 reviews
LeonLite - Professional lighting made affordable4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 20 years, LEONLITE, a subsidiary of TORCHSTAR, has been a landscape lighting pioneer, particularly in the field of E-commerce. As we listen to homeowners, we find they view landscape lighting as an investment in the beauty, safety, and entertainment of their home. Our latest expansion has been among landscape lighting professionals, who appreciate the company's product innovation, warranty, and high-quality design, engineering, and testing standards along with our support.
LeonLite - Professional lighting made affordable (leonlite.com) has 426 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 380 reviews with 5 stars · Clear filters
Sonja
Searching online for replacement outdoor lighting I stumbled upon this website. As a reluctant online buyer, I studied everything written about these path lights. Ordering was easy and the shipment of six path lights arrived extremely well packaged. I actually installed them myself and they look beautiful - exactly as pictured.
Cathy F. B.
This is an easy answer. Ruby A. sent me a very nice e-mail, telling me that she could help me. I was thrilled that she provided me with a link so I could buy the lights (that matched the ones I had just purchased from wayfair). I was upset because I had the packing slip from wayfair but they could not find my order that had just been sent on Sept 19th. I sent e-mails to every company name on the packing slip and the very next day I got the e-mail from Leonlite /Ruby A. I would recommend Leonlite/Torchstar to anyone needing quality lighting. I choose to use low voltage landscaping lights because they last and are so easy to install and look great. I received such professional and really quick service, but I received personal understanding and when Ruby used the term" it's no problem at all" I knew that I had the right place .
John
Just as wonderful experience dealing with them.
James M.
customer service reps were excellent.. justin and ruby were super helpful and responsive.
Lennard G.
I have been using Leonlite products for over two years now and have installed probably 40 or more lights on two properties. All the light works great and for the small number of problems that I did experience Leonlite were very responsive and sent me replacements quickly. This is quality product at a fraction of the cost of a similar item bought from the large box stores or landscape supply stores.
Jason S.
Italia was kind, thorough and responsive. She addressed my warranty claim quickly and resolved the issue. I’ve purchased over a hundred of these lights and will continue to do so as the customer service matches the quality of the product. Bravo and Thank You Loyal Customer
Michael F.
Had a malfunctioning LED and customer service responded immediately and resolved the issue. Italia D is an awesome CSR! Thanks for all your help!
Wendy J.
Service was responsive to my needs, when they got back to me after 3 emails. They helped me immediately and successfully to order what I needed. This is the second time I have had to speak with customer service, and I give them 10 stars. They are a good company and the product I have purchased is high quality.
