LifeFone Reviews | Read Customer Reviews of lifefone.com

LifeFone Reviews | Read Customer Reviews of lifefone.com

LifeFone reviews

Showing 648 reviews with 5 stars · Clear filters

Joe
Dec 1, 2020
Peace of Mind
The systems works great. My parents have used this several times and each time the service has performed as expected. The reps are kind and helpful. This allows my parents to stay in their own home and I know help is just a button push away.
Reply from LifeFoneSep 23, 2021
Hi Joe, We appreciate you for taking the time to write a review sharing you and your parent's experience with LifeFone. We will always be committed to providing the level of service that has given you all the peace of mind along with safety and thank you all for continuing to be a part of the LifeFone Family.
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JoDee Z.
Nov 5, 2020
A good product, and great customer service, brings peace of mind.
My elderly mother-in-law has used LifeFone for a little over a year now. She and the entire family have felt an extra measure of security and comfort knowing she has the means to contact emergency services if needs be. Our experience with the product and with customer service has been great since day one. Hats off to LifeFone. Our thanks are yours.
Reply from LifeFoneNov 10, 2020
Hello JoDee Z, We appreciate you writing your review to share you and your family's experience with LifeFone. We want you to know that we are here for your mother-in-law during any troubling time she might come across, and will always be committed to providing the level of service that has given her and your entire family the peace of mind along with safety.
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Margaret
Oct 29, 2020
My mother had a TIA stroke and her…
My mother had a TIA stroke and her caregiver hit the button and they summoned help immediately. Fast response and they notified everyone on the call list after calling the paramedics. Can’t say enough good about them.
Reply from LifeFoneNov 10, 2020
Hi Margaret, We appreciate you for taking the time to write a review sharing you and your mother's experience with LifeFone. We want you to know that we are here for you and mom during any troubling time she might come across. We will always be committed to providing the level of service that has given you both the peace of mind along with safety. We thank you both for continuing to be a part of the LifeFone Family
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EP
Oct 28, 2020
Peace of Mind
I got my mother this alert because she lives alone. This gives me peace of mind to know that if she needs help for any reason all she has to do is to press the button and an agent will speak to her.
Reply from LifeFoneNov 10, 2020
Hello EP, We appreciate you for taking the time to write a review sharing you and your mother's experience with LifeFone. We want you to know that we are here for you and mom during any troubling time she might come across. We will always be committed to providing the level of service that has given you both the peace of mind along with safety. We thank you both for continuing to be a part of the LifeFone Family!
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LBF Guardian C.
Oct 20, 2020
Life Fone has twice proven it's value…
Life Fone has twice proven it's value when a fall then a medical emergency required ambulance/paramedic response. Their call center staff are top notch professional.
Reply from LifeFoneNov 10, 2020
Hello Caregiver, We are so grateful to be of assistance to you and the one you are caring for. We will keep up the good work on our end, and keep continuing to provide you both with great service.
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Eileen
Oct 15, 2020
Great service
Great service. Always responsive and professional.
Reply from LifeFoneOct 15, 2020
Hi Eileen, We are so grateful to be of assistance to you. We will keep up the good work on our end, continuing to provide you with great service.
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Barbara
Oct 14, 2020
Reliable
I recently set up my new LifeFone equipment. I tested it with no problem and got a quick, professional response. I rely on LifeFone and they have never let me down.
Reply from LifeFoneOct 15, 2020
Hello Barbara, We appreciate you taking the time to write your review to let us know how we are doing. We welcome you to the LifeFone family!
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Gull Industries I.
Oct 6, 2020
Saved by LifeFone
After falling and hurting herself badly, mother was able to activate her LifeFone device and their team went in to action. Unable to communicate with her, they dispatched EMS, gave them entry instructions and they were able to render aid and transport. It was a Friday night and no one was scheduled to check on her until mid-morning the next day. But for LifeFone, things could have turned out very badly. Thanks so much y'all! jk
Reply from LifeFoneOct 15, 2020
We appreciate you for taking the time to write a review sharing you and your mother's experience with LifeFone. We want you to know that we are here for you and mom during any troubling time she might come across. We will always be committed to providing the level of service that has given you both the peace of mind along with safety. We thank you both for continuing to be a part of the LifeFone Family!
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