Excellent
Based on 810 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 648 reviews with 5 stars · Clear filters
Barbara
When I fell recently they responded quickly with rescue...so very thankful. Saved lots of time and pain.
Reply from LifeFoneMay 11, 2020
Hello Barbara, We appreciate your review letting us know how we have been doing! We will continue to be here for you and give you that safety and peace of mind. We want you to know that you can always press your button and get help when seconds count.
Dave
I don't know where we would be without the Life phone system during these difficult times. We feel so much better knowing Mom can get help whenever she needs it, and our entire family feels more secure knowing she has it. Operators are always courteous and quick to respond to her. Thank you!
Reply from LifeFoneMay 8, 2020
Hello Dave, We appreciate you for taking the time to write a review sharing your mother's experience with LifeFone. We want you to know that we are here for you and mom during these troubling times, and are still committed to providing the level of service you both have grown to love. Thank you both for continuing to be a part of the LifeFone Family!
Patricia W.
Prompt call backs. Great info given to EMS. Very satisfied.
Reply from LifeFoneMay 8, 2020
Hey Patricia, We want to thank you for letting us know how we have been doing! We will continue to keep providing the level of service you have grown to love. We are here to give you that safety and peace of mind to know you can always press your button and get help when seconds count.
Lornadee
We have received excellent service from friendly and professional staff 😍
Reply from LifeFoneMay 8, 2020
Hello Lornadee, We appreciate you taking the time to let us know how we're been doing. We are here to give you that safety and peace of mind. We want to also that you for continuing to be a part of the LifeFone family!
RSW
This has truly been a life saver. Just before Thanksgiving, my mother was seriously ill in the middle of the night and her useless, lazy "care-giver" wouldn't come downstairs to assist her. So, my mother pushed her button and within minutes the First Responders were there. Then the "care-giver" was all attention. It turned out that the care-giver had given her not care, but a contagious disease which put my mother in the hospital for a week. Thank you, LifeFone, for probably saving my mother's life.
Reply from LifeFoneApr 28, 2020
Hello RSW, We appreciate you for taking the time to write a review sharing your mother's experience with LifeFone. We are glad to hear that she happened to get the help she so needed when her caregiver, unfortunately, was unable to. We want you to know that we are here for you and mom during these troubling times, and are still committed to providing the level of service you both have grown to love. Thank you both for continuing to be a part of the LifeFone Family!
Doris
Love having you close by. Really gives my Family peace of mind. And the phone call wishing me a Happy Birthday was a very touching bonus. Thank you.
Reply from LifeFoneApr 23, 2020
Hello Doris, We are glad to hear you love the level of service that we are still continuing to provide. We know during this difficult time with COVID-19, being able to provide peace of mind for you and your family is key. Glad to hear you enjoyed our personalized Happy Birthday call. We hope that you continue to be a part of our LifeFone family to wish you another HAppy Birthday next year!
Uretta
I like the service.
b. M.
Has been great for my grandmother during this uncertain time when we can’t visit her. Peace of mind for her and our family knowing she will get fast help if needed. Thank you
Reply from LifeFoneApr 23, 2020
Hello B.Mcclure, We know during this difficult time with COVID-19, being able to provide peace of mind for you and your loved ones is key. We want you to know that we are still here providing the fast level of service for your grandmother if she is ever in need. Thank you for continuing to be a part of the LifeFone family!
