Excellent
Based on 810 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 648 reviews with 5 stars · Clear filters
Elizabeth B.
Awesome service, the staff are friendly and response to hitting the button spot on. I have the On-the-go with GPS and voice response. I had another brand just for home, but this one from Life Fone gave me protection when i am out and about.
Frank
Very satisfied
Jeannette
Pricing never changes. They answer promptly and courteously when I check in every month. Will continue to use Lifefone.
Reply from LifeFoneJan 23, 2020
Thank you Jannette, we truly appreciate you taking the time to share your experience with LifeFone!
Bill
Life Fone has done an excellent job in past years to assist my mother Jean at times when she has fallen. Thankfully she hasn't fallen since returning back home in August. But the past consistent reliability of Life Fone gives us all peace of mind.
Evelyn
Lifefone's operators have been curtious and efficient each time the unit was activated for help even when it was by accident. Their protocol was followed exactly as outlined.
Tom
Device worked fine until battery failed in pendant. Called customer service and the sent a new pendant, although it took a week to get there. Other than that the device works fine.
Jim P from N.
On several occasions my mothers house got overly warm in the summer and LifeFone sent warnings to her system which was followed up with phone calls. Makes me feel good as I live about 700 miles from her.
Michael
Crucial to have this connection for help
