LifeFone Reviews | Read Customer Reviews of lifefone.com

LifeFone Reviews | Read Customer Reviews of lifefone.com

LifeFone reviews

Showing 648 reviews with 5 stars · Clear filters

Jo-An R.
Mar 11, 2025
Mom needed help.
My mother had fallen and was very weak, we called LifeFone and they arranged for the police and ambulance. Very helpful in a stressful situation.
Reply from LifeFoneMar 11, 2025
Thank you for sharing your experience. We’re so glad we could assist during such a stressful time and help ensure your mother received the care she needed. Your peace of mind and her safety are our top priorities. Please don’t hesitate to reach out if we can ever be of further help. — The LifeFone Team
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joy D.
Jan 13, 2025
I was in a closed garage going into my…
I was in a closed garage going into my house and lost my balance falling backwards down two steps and landing on my back and hitting my head on a cement floor. I could not get up therefore I pressed the button on my alert and within minutes help was there. the paramedics took me to the hospital
Reply from LifeFoneJan 21, 2025
Thank you for taking the time to comment on your experience with LifeFone. We're so thankful you were able to push the button and get help when you needed it! Our customer service team is available to help should you have any questions and of course, any time you need our emergency service, don't hesitate to push the button! Best, The LifeFone Team!
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Rene M.
Nov 3, 2024
Has been peace of mind!
Has been peace of mind!
Reply from LifeFoneNov 3, 2024
Thank you for your review! We’re delighted to know that LifeFone has brought you peace of mind. Your comfort and confidence in our service mean a lot to us. Best, The LifeFone Team!
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JoAnn J.
Oct 23, 2024
This product is so simple to use and is so worth it!
This product is so simple to use and manage. I purchased for my Mother and she is very pleased with the service. We purchased the extra setting for falls and it is definitely effective. One time was accidental and it worked perfectly. Help was sent because she didn’t respond; she didn’t know she dropped it and left the area and I was notified. This gives us peace of mind. Thank you!
Reply from LifeFoneOct 23, 2024
Thank you for sharing your experience! We're so glad to hear that your mother is pleased with LifeFone and that the fall detection feature has been beneficial for her! Knowing it worked perfectly and provided peace of mind for you and your family means a lot to us. We're honored to have her as a subscriber! Best, The LifeFone Team
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NANCY
Oct 23, 2024
I am so much more at ease going outside…I'm well satlified with the product.
I am so much more at ease going outside to do yard work in the back yard after falling twice last year. A year ago I fell and my whole side was black and blue. Thank goodness, nothing was broken. Right after that, a friend fell in his garage and laid there for six hours before anyone found him. That is what really decided me to do the research and I chose LifeFone. Last, I am impressed when I check in monthly and immediately someone is on the line. Thank you!!!
Reply from LifeFoneOct 23, 2024
Thank you so much for sharing your experience! We’re so glad that LifeFone has given you the peace of mind to continue doing what you enjoy, like working in the yard, without worry. We’re honored to be your choice for safety and protection! Best! The LifeFone Team
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Nick D.
Oct 23, 2024
My 95yr old mother lives alone and…
My 95yr old mother lives alone and refuses to move to a senior living facility. She lives close yet won't move in with us. She also has the onset of dementia. We can't be with her 24/7 so we got her LifeFone. Recently, her landline phone went out which through her into a panic. She pushed the button on the lanyard which immediately connected her to a LifeFone agent, who then called me. I rushed over to calm her down. Her phone is literally her lifeline. But it can go down! LifeFone doesn't go down!! LifeFone should change their name to LifeLine!!
Reply from LifeFoneOct 23, 2024
Thank you so much for sharing your story. We’re glad LifeFone was able to assist your mother when her landline went down. Peace of mind knowing she can connect with us when needed is so reassuring and comforting. We're honored to provide you with this service and are here for you if you have any questions. Best, The LifeFone Team
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cary D.
Jul 24, 2024
Emergency Experience
I recently had to use it in the middle of the night . What I liked they explained WHT was happening to the paramedics so they came prepared to trat my heart situation. The people I spoke to were great and handled the situation well. What I didn't like and think has to be changed is when they notify the emergency contacts they do not show who is calling. So in my case it was the middle of the night and when my contacts looked who was calling they didn't answer because they didn't know who was calling it was just a number and no name.
Reply from LifeFoneJul 24, 2024
Thank you for sharing your experience with LifeFone. We’re glad to hear that our team was able to assist you during your emergency and that the paramedics were prepared to treat your heart condition. Your feedback is valuable to us. We understand the importance of identifying the caller when emergency contacts are notified. Our direct calls to you will come from one of these possible area codes: 315 (Syracuse, NY), 801 (Ogden, UT), 908 (Union, NJ), 914 (White Plains, NY), or from 800-940-0262, 877-206-9141 or 877-330-3665. If you have caller ID, you will see the words “Response Center”. We recommend that your contacts enter our caller ID's into their phones for future reference encourage anyone to give us a call to discuss. We are so happy to be able to assist you and wish you continued health and safety. Best, The LifeFone Team.
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Kathy
May 28, 2024
We have been very pleased with the…
We have been very pleased with the customer service LifeFone has provided these last two+ years. Our mother has needed help a couple times, and the representatives who contacted us were kind, patient, and helpful.
Reply from LifeFoneMay 29, 2024
Thank you for sharing your experience with LifeFone. We are happy that our representatives have been kind and helpful. We strive to make all of our subscribers feel valued and cared for. We're here for your mother and your family any time you need us!
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