Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
Rosalie W.
Very fortunate have not had to use the button, Have a feeling of security knowing it is available.
Reply from LifeStationAug 25, 2017
Rosalie, one of the greatest features of LifeStation is the peace of mind it provides that you can always get help should you need it. Thank you for taking the time to write a review.
Darlene A.
I am very pleased with the lifestation. The customer service is good. The product works like it's supposed to. It gives me and my mother peace of mind.
Reply from LifeStationAug 25, 2017
Darlene, we’re so glad that the LifeStation system could provide you and your mother with the peace of mind that you could always get help when you need it.
Greg A.
I installed this wonderful life alert type system for my mother who uses a walker full time to get around due to bad knees and neuropathy. This company is hands down FANTASTIC!!!! very friendly, polite, helpful AND professional, I absolutely love them!!! The device is very easy to set up, and if you have any trouble their help line is great to deal with. I couldn't even imagine going with another company, because I am absolutely satisfied being with life station for almost 3 years now and no complaints whatsoever!! thank you so very much Life station!!
Reply from LifeStationAug 25, 2017
Greg, thank you so much for taking the time to write a review! It is our goal to help give seniors peace of mind that they can always get help should they have a fall. We strive for customer service excellence and our friendly staff is available 24/7 to answer all of your questions!
Sharon K.
It has given me and my wife a great deal of peace knowing that our loved one is protected from anything happen.
Reply from LifeStationAug 25, 2017
Sharon, one of the greatest features of LifeStation is the peace of mind it provides that your loved ones can always get help should they need it. Thank you for taking the time to write a review.
Betty C.
Every month I test it for Mom and I get a response within less than a minute. People seem friendly and courteous as well.
Reply from LifeStationAug 25, 2017
Betty, it is great that you test your Mom’s unit every month to ensure your system is working optimally! Our Customer Service Experts are always available when you press your button, or just have questions 24/7!
Carol S.
I have had no problems and feel full confidence in my LifeStation.
Reply from LifeStationAug 25, 2017
Hi Carol, thank you for taking the time to write a review! We’re glad that the LifeStation system could give you the confidence and security of knowing help is always available to you should you need it!
Judi G.
Having LifeStation my children are now more comfortable with me living on my own.
Reply from LifeStationAug 25, 2017
Judi, at LifeStation we strive to help seniors live independently in their own homes, but also give them the peace of mind that should they have an emergency they can always get help. We’re so glad LifeStation can give you and your children greater peace of mind, thank you for your review.
Dee S.
This was purchased for my 87 yr. old Mother-In-Law. We had a difficult time getting her to wear it at first because she said "it was too bulky". We tied up the monitor so that it didn't hang so low and she seems to be happier with it. It is still as problem getting her to keep it on except for recharging.
Reply from LifeStationSep 8, 2017
Thank you, Dee for your feedback. We are glad we were able to speak with you and had a chance to address your concern. We look forward to continued, monitoring of service. - James
