Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
customer
The agent I talked to, Sherry, was very helpful. I didn’t feel pressured. She explained things clearly.
Reply from LifeStationOct 8, 2025
Thank you for sharing your experience! We’re so glad Sherry was helpful and made you feel comfortable throughout the process. We’ll be sure to pass along your kind words!
Mahlah H.
Frankie was good.
Reply from LifeStationOct 8, 2025
So glad Frankie made your experience a good one! Thank you for taking the time to leave a 5-star review!
Gavin
The representative was personable, professional and very helpful.
Reply from LifeStationOct 7, 2025
Thank you for taking the time to leave a 5-star review!
Customer
Customer service is exceptional. They were extremely informative and a pleasure to speak to.
Reply from LifeStationOct 7, 2025
We're thrilled to hear that you had such a positive experience with our customer service team. Providing exceptional and informative support is always our goal, and it’s great to know we made your experience a pleasant one. We truly appreciate your kind words!
customer
The woman my daughter and I spoke to was very kind, patient and informative.
Reply from LifeStationOct 7, 2025
Thank you so much for your kind words! We're delighted to hear that our representative was kind, patient, and informative during your conversation. Providing caring and helpful service is what we strive for every day. We truly appreciate your feedback and the opportunity to assist you and your daughter!
Frances M.
The set up was quick and easy to follow directions. The agent was helpful and curteous. The price was great compared to other companies.
Reply from LifeStationOct 7, 2025
We're so glad to hear that the setup process was quick and easy, and that our agent provided helpful and courteous service. We’re also happy you found our pricing competitive—your satisfaction means a lot to us. We appreciate you choosing LifeStation!
Valerie
Very pleasant east to talk to and very informative
Reply from LifeStationOct 7, 2025
Thank you so much for your kind words! We're delighted to hear that you found our team pleasant, easy to talk to, and informative. Providing clear and friendly service is always our goal. We truly appreciate your feedback and look forward to assisting you again in the future!
Dan F.
Helpful customer service
Reply from LifeStationOct 6, 2025
Thank you for your feedback! We’re so glad our team was able to help and make your experience a positive one. Your satisfaction means a lot to us!
