Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
customer
The person was very polite and helpful and put in notes for expedited shipping. Thank you
Reply from LifeStationSep 23, 2025
We’re so glad to hear our team member was polite, helpful, and able to arrange expedited shipping for you. Your satisfaction means a lot to us, and we’re grateful for the opportunity to serve you.
customer
Explained everything. No rushing. Up front prices.
Reply from LifeStationSep 23, 2025
Thank you for your feedback. We’re so glad you appreciated the clear explanations, upfront pricing, and a no-rush experience. Providing peace of mind and transparency is always our goal. We truly value your feedback and are happy we could make the process smooth for you!
Faith L.
Whole process was great, stress free. My contact, Yates, was so patient and helpful from returning calls later to all my questions at sign/up time. He was very well informed on all the Life Station benefits. So pleasant to talk with. Most importantly NO HIGH PRESSURE.
Reply from LifeStationSep 23, 2025
Thank you so much for sharing your experience! We’re delighted to hear that the process was smooth and stress-free for you. Yates will be so glad to know his patience, knowledge, and supportive approach made such a positive impression. We take pride in providing helpful, no-pressure service, and it’s wonderful to know you felt comfortable and well-informed every step of the way. Welcome to LifeStation, and thank you for trusting us!
Athena Maxine B.
Frankie, who helped me was very patient and understood all the options offered which allowed all my questions to be answered so I could make an informed decision. Today, it is pretty hard to speak with an excellent customer service person, so it was a delight. Thank you very much.
Reply from LifeStationSep 22, 2025
We’re so pleased to hear that Frankie’s patience and thorough understanding helped answer all of your questions and made the decision process easier. Providing excellent customer service is something we take great pride in, and it’s wonderful to know Frankie delivered that for you. We’ll be sure to share your kind words with him!
customer
excellent customer service - we hope it all comes quickly as promised and is easy for my mom to use
Reply from LifeStationSep 22, 2025
We’re so glad to hear you had an excellent customer service experience. We’ll do everything we can to ensure your order arrives quickly and is simple and comfortable for your mom to use. Please don’t hesitate to reach out if you need any support along the way.
James Y.
Maria was very knowledgeable EASY to understand explained the concept and double checked all the information
Reply from LifeStationSep 22, 2025
We’re so glad to hear that Maria’s knowledge, clear explanations, and attention to detail made your experience a positive one. We’ll be sure to share your feedback with her—she’ll be delighted to know she made such a great impression.
Jackie Carroll B.
Professional manner call was answered Information explained answered all my questions
Reply from LifeStationSep 22, 2025
We’re glad to hear your call was handled professionally and that all of your questions were answered clearly. Providing thorough and supportive service is always our goal, and we’re happy we met your expectations.
Gloria Cashman / Lisa L.
Very knowledgeable and friendly.
Reply from LifeStationSep 22, 2025
Thank you for taking the time to give a 5-star review!
