Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
Sharon T.
This was an extremely easy thing to do andvtge rep explained everything very well.
Reply from LifeStationAug 13, 2025
We’re happy to hear the process was easy for you and that our representative explained everything clearly. Thank you for sharing your experience!
Pam
Knowledgeable
Reply from LifeStationAug 13, 2025
Thank you for the 5-star review!
Christie M.
Life station offered all the elements that I want to protect my mom in her home. Christina was polite, personal and very understanding!
Reply from LifeStationAug 13, 2025
We’re so glad to hear that Christina provided polite, personal, and understanding service while helping you find the right protection for your mom at home. Thank you for taking the time to write a review!
Customer
I had a very good experience when dealing with Lifestation. Your rep Frankie was excellent. He was very helpful and great to talk to. Would recommend to everyone.
Reply from LifeStationAug 13, 2025
Thank you for sharing your experience! We’re thrilled to hear Frankie provided such helpful and pleasant service. We’ll be sure to share your kind words with him, and we truly appreciate your recommendation.
Willie
Good customer service. Something that senoirs need who are not computer savy.
Reply from LifeStationAug 13, 2025
Thank you for your kind words! We’re happy to provide the friendly, helpful service that’s especially important for seniors who may not be as comfortable with technology.
customer D.
seems to have all that i need with knowledgeable operator
Reply from LifeStationAug 13, 2025
Thank you for the 5-star review!
Janis
Haven’t received the product yet. Frankie was very helpful in making the purchase
Reply from LifeStationAug 12, 2025
Thank you for your feedback! We’re glad Frankie was helpful throughout your purchase, and we appreciate your patience as you await your product.
Valerie S.
I would like to say that I’m big on customer service. I would also like to say that your customer service representative's were knowledgeable and consistent with their customer service skills. The 3 excellent representative’s were Maria N, Amira, and Frankie.
Reply from LifeStationAug 12, 2025
We’re proud to hear that Maria N, Amira, and Frankie provided knowledgeable and consistent customer service that met your high standards. We’ll be sure to pass along your kind words to them! Thank you for taking the time to share your experience.
