Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
Angela C B.
I had a very good experience and the staff was very professional and patient with me. Sincerely, Angela C Bishop
Reply from LifeStationAug 6, 2025
Thank you for taking the time to share your experience. We're glad to hear you enjoyed our team. Welcome to the LifeStation family!
Bernie
YOUR REP, SHERRY WAS OUTSTANDING.
Reply from LifeStationAug 6, 2025
Thank you for the 5-star review! We'll be sure to share your feedback with Sherry.
JmC
Sherry the customer service consultant was exceptional! Very knowledgeable, kind, patient and friendly! Provided all the information I needed and was not trying to “sell” me on upgrades, only provided me the options and let me decide depending on my needs. Great experience and looking forward to getting the device and having piece of mind for my mother.
Reply from LifeStationAug 6, 2025
Thank you for sharing your experience. We're thrilled to hear that Sherry provided such an exceptional experience. Her knowledgeable, patient, and no-pressure approach is exactly what we strive for. We're glad you felt supported and well-informed, and we’re honored to be part of helping provide peace of mind for your mother.
Henry Etta W.
Salesman was extremely nice and courteous. Explained everything without rushing through. Did not push process through just to make a sale.
Reply from LifeStationAug 6, 2025
We're so glad to hear that your experience was pleasant and unrushed. We pride ourselves on providing clear, respectful service without pressure, and it's great to know the salesman delivered just that. Thank you for the 5-star review!
Celeste M C.
Bennie listened and empathized with my situation. He put me into a plan that was easy to understand and will suit my immediate needs. Thank you so much Bennie.
Reply from LifeStationAug 5, 2025
Thank you for your feedback! We're thrilled to hear that Bennie took the time to listen and find a plan that works well for you. We'll be sure to share your appreciation with him—thank you for trusting us!
Sally Ann G.
Frankie did a very good job explaining how Mom's insurance would work toward a medical alert system. We are anxiously awaiting for the equipment to arrive so she can get set up and we can breathe a little easier.
Reply from LifeStationAug 5, 2025
Thank you for your thoughtful feedback! We're glad to hear Frankie did a great job explaining how the insurance works. We completely understand the peace of mind that comes with having everything set up, and we’re excited for your mom to receive the equipment soon. Welcome to the LifeStation family!
Rolande B.
All was smooth and easy.
Reply from LifeStationAug 5, 2025
Thank you for the 5-star review!
Linda
Great experience in setting this up with Amira. I really appreciate it.
Reply from LifeStationAug 5, 2025
Thank you for sharing your feedback! We're so glad to hear you had a great experience setting things up with Amira. We truly appreciate you sharing your experience!
