Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
customer
Very nice gentleman, Justin. Very knowledgeable and patient.
Reply from LifeStationJul 17, 2025
We're so glad to hear that Justin made a great impression. His knowledge and patience truly reflect the level of service we aim to provide. We’ll be sure to share your feedback with him. Thank you for the 5-star review!
Jeanette J.
The representative, Tom, was most helpful and knowledgeable and seemed to take an interest in the situation.
Reply from LifeStationJul 17, 2025
Thank you for your feedback! We're so glad to hear that Tom was helpful, knowledgeable, and genuinely interested in your situation. We’re proud to have team members like him who truly care about providing excellent service. Your feedback means a lot—thank you for sharing!
Martha M.
I really Liked that this recommened through Aetna. What really sold me was the representive that I talked to she was very nice,very easy to understand and really knew her job well, no pressure at all. had a answer to all my questions with out hesitaion or having to check on any question. I will feel much safer in my home and yard. I am very happy with my contact with your company. Thank you.
Reply from LifeStationJul 17, 2025
We're thrilled to hear that you had such a positive experience with our representative and that the recommendation through Aetna gave you confidence in our service. It's wonderful to know you felt no pressure and that all your questions were answered clearly and confidently. Your safety and peace of mind—both at home and in your yard—are exactly what we strive for. We're happy to have you with us and truly appreciate your trust. Thank you for choosing LifeStation!
Kathleen S.
Happy agents!
Reply from LifeStationJul 17, 2025
Thank you for the 5-star review!
Alice C.
Excellent customer service. She was excellent at explaining things
Reply from LifeStationJul 16, 2025
Thank you for taking the time to share feedback.
PAT G.
Helpful and quick
Reply from LifeStationJul 16, 2025
Thank you for the 5-star review!
customer
Gentleman I spoke with was courteous and helpful. He explained everything to me and told me what to do when I get the pendant. I give him an A+.
Reply from LifeStationJul 16, 2025
Gentleman I spoke with was courteous and helpful. He explained everything to me and told me what to do when I get the pendant. I give him an A+.
Earl
Quilty care
Reply from LifeStationJul 16, 2025
Thank you for the 5-star review!
