Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
Noelia O.
Caring about the importance of the customers need
Reply from LifeStationJul 16, 2025
We're committed to truly caring about our customers' needs, and it means a lot to know that came through in your experience. Thank you for the 5-star review!
customerElaine D.
Tom explained everything very well!
Reply from LifeStationJul 16, 2025
Thank you for your feedback! We're glad to hear that Tom explained everything clearly. We’ll be sure to let him know you appreciated his help!
customer Barbara J.
Your company Rep was very thorough and informative, very easy to talk to. Very patient answering my questions
Reply from LifeStationJul 16, 2025
Thank you for the great feedback! We're happy to hear that our representative was thorough, informative, and easy to talk to. Patience and clear communication are what we strive for!
Steve H.
Maria was exceptionally clear spoken and informative.
Reply from LifeStationJul 16, 2025
Thank you for your kind feedback! We're glad to hear that Maria was exceptionally clear and informative. We’ll be sure to share your praise with her!
Rose P.
Representative was very polite, friendly, respectful , knowledgeable and most importantly patient.
Reply from LifeStationJul 14, 2025
Thank you for the 5-star review! We're so glad to hear that our representative provided you with polite, friendly, respectful, and knowledgeable service — and that their patience stood out most of all.
Keisha H.
Great customer service and the price was reasonable and they keep in touch with you to make sure your device is working. I just hope it keeps me safe and I don't doubt it wouldn't. I hope I can stay with them for a very long time.
Reply from LifeStationJul 14, 2025
Thank you so much for your kind words! We're thrilled to hear that you're happy with our customer service and pricing. It means a lot to us that you feel supported and confident in your device. Your safety and peace of mind are our top priorities, and we're honored to have you with us. Welcome to the LifeStation family.
Carole
The lady that I spoke to was knowledgeable on the product. She was courteous and efficient. You might think we were fast friends but that is not the case. She deserves all the above praise. C
Reply from LifeStationJul 12, 2025
We're so pleased to hear that the representative you spoke with was knowledgeable, courteous, and efficient. We're glad the service experience stood out in such a positive way. Your praise means a lot, and we'll be sure to pass it along to the team member who assisted you. Thank you for the 5-star review!
Betty G.
Maria was amazing and so well informed . We talked with The rep in New Jersey to go ahead and send the life neck piece. He was very helpful also. Looking forward to how this progresses.
Reply from LifeStationJul 12, 2025
Thank you for sharing your experience! We're so glad to hear that Maria was amazing and well-informed, and you found our other agent helpful as well. Welcome to the LifeStation family.
