Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
customer
Good customer service
Reply from LifeStationJul 10, 2025
We're glad you had a positive experience with our customer service. If there's anything else you need, we're always here to help. Thank you for taking the time to leave feedback!
customer
Sofar,sogood
Reply from LifeStationJul 9, 2025
Thank you for the 5-star review!
LeeElla W.
Asia was very helpful. She was very informative and got me the plan that best suited my situation.
Reply from LifeStationJul 9, 2025
We're so glad to hear that Asia was helpful and informative, and that she was able to find the plan that best fit your needs. We'll be sure to share your feedback with her! Thank you for the 5-star review!
Ann M.
great help from Thomas
Reply from LifeStationJul 9, 2025
Thank you for taking the time to leave a review. We're happy to have Thomas on the team.
Melanie F.
Thomas Dolan the rep explained everything well and was very professional and caring.
Reply from LifeStationJul 9, 2025
Thank you for your feedback! We're pleased to hear that Thomas provided a clear, professional, and caring experience. We'll make sure he knows how much you appreciated his support!
Linda S W.
i can't speak to the equipment or experience with it since I don't have it yet. However, I can speak to the person who set me up for the equipment. Sherry was very knowledgeable and expeditiously answered all my questions and concerns. My only concern is that even though my insurance company pays for the equipment, I feel it is still pricey for someone on a fixed and limited income. I'm sure like most things, car, health, life and home insurance, it is probably comparable and competitive with others.
Reply from LifeStationJul 9, 2025
Thank you for sharing your experience! We’re so glad to hear that Sherry was knowledgeable and responsive in addressing all your questions and concerns. We understand your thoughts regarding the cost, especially when on a fixed income, and we truly appreciate your honest feedback. If you have any questions once you receive the equipment, we’re here to help every step of the way.
Tracy S.
Sherry was courteous and very helpful in explaining the products
Reply from LifeStationJul 9, 2025
Thank you for your feedback! We're happy to hear that Sherry was courteous and helpful in explaining everything clearly. We appreciate you taking the time to share your experience!
Lewis S.
Sherry the customer service rep I was working with was excellent. She explained everything thoroughly. She was polite and answered every question I had. I was a little hesitant, but she sold me on the product. I feel like I made the right decision.
Reply from LifeStationJul 9, 2025
Thank you for the wonderful feedback! We're thrilled to hear that Sherry provided such a thorough and reassuring experience. It's great to know she helped ease your hesitation and made you feel confident in your decision. We'll be sure to pass along your kind words to her!
