Great
Based on 2,080 reviews
Lisa Leonard Designs4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We hand-craft each jewelry design in our California studio. Our rings, necklaces, bracelets, and other keepsakes can be personalized to make it a one-of-a-kind treasure! Create the perfect gift for yourself or a friend!Our stackable ring collection is a great way to hold your loved ones close everyday. Thoughtful gifts for mom, sister, grandma, special friends, or yourself. Your Lisa Leonard design will be a treasured keepsake for years to come. Our jewelry designs are created in Sterling Silver, 10kt and 14kt gold.
Lisa Leonard Designs (lisaleonard.com) has 2,080 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
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Val
Ordered from this company in May. Was told the order will take 1-3 weeks. It has been over 2 months and have still not received my order. Contacted the company by phone and emails several times and have not received any response. They have my money and I have no product.
andrealpurcellyahoo.com
Poor customer service. Order placed 5/28, stated in stock ready to ship. As of today 7/9 the bracelet has not been received. They do not assist you when contacting them, simply send a generic response.
carl T.
My order said delivery was 8 to 14 days I placed my order on May 29 2024 nobody responded to my emails to confirm when I would be receiving my order so I asked for a refund and no one answers me I got scammed by this company buy your products elsewhere
Sharon D.
Beyond disappointed with Lisa Leonard jewelry. Bought the gold cuff bracelet and it broke in half. I contacted the company and have got nothing but excuses and the run around!! Never again…..
Katie
My husband ordered a ring in may and we have gotten no updates. I have called and emailed and so has he. We never get a return message
Laura
Terrible communication. Sent my ring back to them for a remake on sizing over 4 weeks ago and they cannot give me answers as to when I'll have it back. Originally order was placed almost 2 months ago! That got to me within 2 weeks or less. Their emails are crap. Doesn't even answer your questions. Have never once returned my phone calls/voicemails either. Bad customer service.
Gapingcoder
Terrible customer service! Can’t get much of a response even after multiple emails. Finally contacted PayPal to file a dispute. Charged for items that never shipped. Really she should be shut down.
Kevin C.
I ordered ONE personalized charm on 5/18. I was sent an email on 6/3 stating it had shipped. I have continued to track this package and it has not moved since June 3. I have sent several emails to their "customer service dept" and only received a response regurgitating the tracking numbers. I have called...no response. I have several necklaces and bracelets from this company, but I will NEVER order from them again. I've asked for a full refund, but received no response.
