Average
Based on 150 reviews
Lively Root3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Lively Root, we are horticultural experts passionate about empowering our customers to create green spaces. Our team has over a century of experience as growers, retailers, and landscapers. We know that with so many new consumers to home gardening, the learning curve can be steep. That is precisely why we not only provide pristine plants for the best possible start, but we also offer education and coaching. By equipping our customers with knowledge, we hope not only to guide but to inspire. Lively Root is committed to providing eco-friendly products and responsibly grown plants. All of our orders are delivered to customers’ doorsteps, carefully packaged from one of our nurseries to ensure quality at every step. Our direct fulfillment further expedites shipping and processing so we can provide the freshest plants anywhere.
Lively Root (livelyroot.com) has 150 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Showing 92 reviews with 5 stars · Clear filters
Priscil G.
Very satisfied resolving my issue, Lively Root Team is very helpful! Thank you
Reply from Lively RootMar 21, 2025
Hi Priscil, thank you so much for the feedback! We are glad we were able to resolve the issue.
Jente fra O.
Beautiful plant & smooth delivery
Reply from Lively RootMar 11, 2025
We're so glad to hear this! Thank you for taking the time to leave feedback!
Julie W.
Both my daughters received beautiful plants for their birthdays and now I have the perfect gift to send! I love that they have a pet safe plants category as both have very active dogs who are in to everything so I'm not concerned...very smart idea! :)
Reply from Lively RootMar 21, 2025
Thank you so much for the feedback, Julie! We're glad you're taking advantage of our Pet Friendly category :)
Steven P.
Great service!! Plants were wonderful. Communication was excellent (advanced notice on plant delivery). Delivery was also really good.
Reply from Lively RootMar 21, 2025
Thank you for taking the time to share feedback! We really appreciate it and are so glad everything went well with your order.
Brooke K.
My package never arrived to the recipient. Customer support was fantastic and was able to get my issue resolved! The plant did finally arrive!
Reply from Lively RootMar 21, 2025
Hi Brooke, we're so sorry to hear this! It looks like our Customer Service Team worked with you on a solution to this. Please let us know if you have any additional questions. Thank you!
Susan R.
I received a lovely plant from Lively Root as a gift but did not know who it was from. Keff was able to look up the order to retrieve the sender’s information so I can now send a proper thank you. Cheers!
Reply from Lively RootMar 21, 2025
Hi Susan, thank you so much for taking the time to provide feedback! We're glad Keff was able to help you out.
Julie L.
Little olive tree is awesome and already growing!!
Reply from Lively RootMar 21, 2025
Thank you for taking the time to leave this feedback Julie! We areally appreciate it and glad your Olive Tree is doing well :)
Eric S.
I was pleased with the condition of the plant I ordered when received. However, in comparison with the ship time I regularly experience with other online orders; receiving my plant seemed to take much longer.
