Great
Based on 214 reviews
Lola.com4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lola.com makes Agile Travel Management real by providing a super simple way to manage, book and report on business travel, saving employers and travelers time and money. Lola.com uses machine learning and 24/7 support to help travelers easily book trips, while empowering managers to create policies, view budgets and expenditures, and monitor their globetrotting team efficiently. Based in Boston, the company was founded in 2015 by Paul English, co-founder of the travel booking site KAYAK, and is led by CEO Mike Volpe, previously CMO at HubSpot.
Lola.com (lola.com) has 214 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 149 reviews with 5 stars · Clear filters
Eden
Lola.com makes an often painful, time-consuming process an actual pleasure! Getting our whole team booked for flights is quick, easy and without any hassle at all. I couldn't recommend Lola any higher for teams needing a travel solution.
Monica B.
Wonderful and responsive customer service with an easy-to-use interface! We use it for travel booking at my company and it has made things so much easier.
Andrew D W.
Outstanding customer service and easy to use software that consolidates travel booking into a one stop shopping. Having the lola concierge has been very helpful.
Elly D.
When my job prompted us to use Lola I some hesitations -- who's ever liked the travel-booking software they had to use for work? Instead, I found it to be a seamless experience. The 24/7 concierge help is really a lifesaver, and the check-in help was so useful that I've started booking personal travel through Lola as well.
John A.
The service is great! They respond immediately, and they're always friendly and eager to help.
Kate K.
I travel a lot for work and don't always remember to where I'm going when or to check into my flights, etc. Lola has taken a lot of small things off my to-do list like reminding me of travel, checking me in for flights, alerting me when a flight is delayed or cancelled, and helping me to book another flight when necessary. I love booking travel through lola because they are super helpful, the pricing is always great and I can find all of my favorite hotels and airlines in one place.
Scotty H.
Lola.com Has Saved us a ton of money! Before Lola, we had to dedicate an actual member of our Marketing team to seamlessly handle all of the travel planning for our Sales staff. This was extremely time consuming, inefficient, and impossible to keep up with our corporate growth. Lola has eliminated that need and is in a great position to grow with us.
Alex M.
Lola has been an outstanding partner thus far. No longer worried about staying in budget per our travel policy and I am confident my sales reps will get where the need to be. Lookin forward to see them continue to build more great products.
