Poor
Based on 301 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LongHorn Steakhouse is an American casual dining restaurant chain that is owned and operated by Darden Restaurants, Inc.,
LongHorn Steakhouse (longhornsteakhouse.com) has 301 customer reviews on Folks Told, with an average rating of 2.3 out of 5.
Showing 11 reviews with 4 stars · Clear filters
Geniesse F.
Had an experience at the Green Bay location the other night and we had to send back my wife's steak twice as first it was well done the second time it was completely raw and red however I must compliment our server matt he was very very professional about the situation despite us being upset and kept his calm very well and fixed our meal removing it from the bill on a very busy night we absolutely love this location and the servers.
Claudia C.
This review is about the LongHorn Steakhouse in Montrose, Ohio. I thoroughly enjoy their food. However, they should be truthful about pricing side items. When inquiring about adding a 2nd side to a lunch entre, I was told by the waiter the asparagus was $2.69. As a side, asparagus is approx. $5.49. He advised me that the price was lower when you order it with an entre, hence, $2.69. To hide the fact that he was actually charging the full price of the asparagus, $5.49, he charged me the dinner price of the entre vs the lunch price. That's dishonest. Stop the charade. Explain that the asparagus is the price posted whether it's ordered with an entre or not. Additionally, the waiter lied about telling us the asparagus was $2.69 if ordered with an entre. Individuals in my party heard him make the statement. Please question the price of items, check your bill, and don't be fooled. Again, the food is consistently good. Suggestion; the asparagus is much better when it is not overcooked. With this caveat, we highly recommend dining at Longhorn. (The price of the asparagus may be off by a bit). Also, ask your personnel to be respectful of customers entering your establishment. An employee also ran us down when leaving your restaurant. The door almost slammed in our faces. He could have held it open for us to enter (we are seniors). Whether seniors or not, he should have held the door open. We know he works at LongHorn because we saw him re-enter the restaurant to work when we were dining.
Aaron
Just finished a nice steak with my wife, just a little date night and the steak was great but the service was fair.
