Reply from Lord Books PublishingsSep 17, 2025
Hi Paul,
Thank you for sharing your thoughts. We want to take a moment to clarify how our process works. Our consultation with the Marketing Director is a professional, structured session designed to provide tailored strategies and insights based on years of proven results. The consultation fee is not for simply speaking to a person, but for the time, expertise, and resources that go into delivering a high-value session for clients who are serious about growing their business.
Just as many industries charge for expert consultation, whether it is legal advice, financial planning, or specialized training, our team also operates with a clear and transparent fee structure. This has always been communicated upfront before confirming any consultation, and there is never an obligation to proceed if it does not feel right for you.
We respect your opinion and we are truly sorry if the way this was presented gave you a different impression. Our goal is always to be transparent, professional, and to provide value to those who choose to work with us. Many of our clients have seen excellent results after taking part in these consultations, which is why this process is in place.
We appreciate your feedback and wish you success in all your future marketing endeavors.
Lord Books Publishings Team