LoveFortReviews of lovefort.com

Reply from LoveFortOct 24, 2021

Dear Dwane! Thank you for finding time to write about us. Obviously, suspicious users appear and they may submit negative feedback. However, we have never scammed anyone and we review every complaint individually. In case the investigation results confirm the violation of the rules, such users will be banned on the site. We carefully approve all the users to be registered on our website. Our users’ profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the person you are corresponding with (such profiles have a label "Validated member"). Also, we make sure as much as we are able to that the user is single and interested in communication with other members of the platform. We require to see photo IDs of all our Validated Members. In case a member gives rise to our suspicion, we may take additional steps to verify the profile, such as asking her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts. Please, note that we allow the purchase of gifts, contacts exchange, and meetings requests on our website only for Validated Members. I would like to draw your attention to the fact that we do not pay members for communication with other users and prohibit our Regional Partners to do so. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile. If you wish to share your experience in detail please contact us via [email protected] and we will be glad to answer all your questions and review each situation individually if it is needed. We hope that we can change your mind about our communication platform Best regards, Lovefort Customer Support

Reply from LoveFortOct 13, 2021

Dear Les, Thank you for sharing your feedback regarding our website. First and foremost, we understand how important it is to confirm the identity of every member, and that is why we have a verification procedure on the website. I may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign. You have mentioned taking some screenshots, as we would appreciate if you contact us via [email protected] and share those screenshots, so we would be able to take a look at the situation that you have faced. We have never scammed anyone and review every complaint individually. From our side, we do not tolerate the scam. In case the investigation results confirm the violation of the rules such users will be banned from the site. However, we cannot hold responsibility for the information posted on other websites as well as forbid the user to use other websites. Still, we cannot be responsible for the information posted there, but we carefully check the information posted on our website. Moreover, we do not pay the ladies for communication with men and prohibit our Regional Partners to do so. If we find out that the lady is paid by the Partner for communication on her behalf, we fine the Partner and immediately delete the lady’s profile. Kindly note that every user decides for her/himself whether s/he is ready to share/send photos/selfies as well as how to communicate with other users. Also, it always depends on both members on how to build their communication. From our side, we provide a fast and secure environment that allows our users to get to know each other better. We also care a lot for our customers' safety, so please note that any contact information is hidden in messages/mails would be blocked automatically in terms of security in order to protect your privacy. The Internet environment is not that secure space for sharing personal information with people you barely know. Thus we considered a reliable option for our customers' safety called "Request Contacts" or "Real Meeting" options. In case you are eager to learn more about it, please contact us via [email protected] and we would be glad to tell you all the details that you may be interested in. As for the prices, I can see how you feel. However, our communication platform though has a number of advantages, such as zero anonymity for female members or strict adherence to the terms of legislation, including the Federal IMBRA law, which guarantees the female customers' safety from inadequate individuals. In addition to these serious measures, we always provide high-quality support service for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.You may mention that some issues in communication with the ladies, so we would be glad to assist you with anything in case it is needed. Please, contact us via [email protected] at any time as we work 24/7 for our clients. We would be glad to help you in case you face some difficulties. As the website for communication, we do our best to provide fast and convenient space for our members to get to know each other better. Therefore, we would greatly appreciate it if you decide to review the feedback, taking into account the explanation regarding the website usage and its rules. Wishing you all the best! Best Regards, Support Team LoveFort

Reply from LoveFortSep 17, 2021

Dear Ted, Thanks for your feedback! We carefully approve all the users to be registered on our website. Our users’ profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the person you are corresponding with (such profiles have a label "Validated member"). Also, we make sure as much as we are able to that the user is single and interested in communication with other members of the platform. Due to security reasons and in order to save our clients from scam, we have developed a website feature that blocks all the private and contact information. In order to exchange the contact details with a person, you have to spend 3000 credits with each member that makes sure that you know each other quite well and from now on you have a possibility to request lady's details. We do not pay the ladies for communication with men and prohibit our Regional Partners to do so. If we find out that the lady is paid by the Partner for communication on her behalf, we fine the Partner and immediately delete the lady’s profile. Please be informed that we are always at your service and we would like to deeply investigate this issue. You are welcome to contact us via [email protected] and our professional team will give you a helping hand. Best regards, Lovefort Customer Support

Reply from LoveFortAug 13, 2021

Dear Jiger, Thank you for sharing your feedback with us. We are sorry to hear that you have got a negative impression of the platform. Please be informed that we carefully check our female members` profiles. Firstly, in order to register, every lady takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents she attaches are valid. If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated. However, if you have any doubts regarding any member on the platform, please provide us with her profile ID number, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding this person. Then please send that information with the proofs to [email protected] and we will review the case. Such proof may be the screenshots or any other pieces of evidence related to the case. We hope that with your cooperation we can make our platform a better and safer place for all our members! Looking forward to your reply! LoveFort Support Team