LoviReviews of lovi.care

Internet & Software
100 S. Dixie Hwy, Suite 3172, West Palm Beach, Florida

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3.7

Average

Based on 383 reviews

Lovi3.7

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Lovi

Smart skincare powered by AI Lovi is an AI-powered cosmetologist app that analyzes your skin, builds personalized routines, and helps you choose products based on science and real data. Track your skin progress, get tailored recommendations, and make confident skincare decisions – all in one app. Download on the App Store Apple and the App Store logo are trademarks of Apple Inc. AI Skin Analysis & Progress Tracking Lovi uses AI-powered face scans to analyze multiple skin concerns and track changes over time. This helps users understand how their skin evolves and how routines or products impact results. Personalized Routines & Product Fit Based on skin type, goals, and preferences, Lovi builds customized skincare routines and evaluates how well products match individual needs. Recommendations focus on compatibility and effectiveness, helping reduce trial-and-error. Ingredient Insights & Smart Guidance Lovi provides clear ingredient insights and safety indicators, making it easier to understand what is inside skincare products. Users can also ask questions anytime and receive science-backed guidance tailored to their skin.

Lovi (lovi.care) has 383 customer reviews on Folks Told, with an average rating of 3.7 out of 5.

Also known as: lovi.care
Website: lovi.care
Category: Internet & Software
Location: West Palm Beach, Florida
Listed on Folks Told: 2026

Lovi reviews

Showing 76 reviews with 1 star · Clear filters

Glen B.
Feb 4, 2025
Lovi can only improve by refunding…
Lovi can only improve by refunding every Victim of their fraudulent charges, then going out of business.
Reply from LoviApr 25, 2025
Hi! We’re really sorry to hear that you didn’t enjoy the app. If you’d like to verify your subscription details, please feel free to contact our team at [email protected]! And just a little heads-up — we’ve made some updates at Lovi! If you’re interested in giving it another try, feel free to install the latest version. We’d truly appreciate it if you shared your feedback with us 💜️
Liberty L.
Jan 23, 2025
Warning ⚠️ please read
Warning ⚠️ please read! If you care about your health or skincare, this app is notorious for ripping people off. I’m incredibly disappointed with @LoviApp. I paid for the entire year in September, believing in their promise to provide consistent service for skincare routines and facial exercises. Initially, I loved the app and its features, thinking it would support my lymph drainage and skincare goals. But here we are, NOT even close to September 2025, and my subscription was cut off after just a few months! They're demanding more money to continue what I’ve already paid for. This is not just bad customer service—it’s unethical. I expect either a resolution or a refund immediately. Ignoring customers and cutting off services we’ve already paid for is unacceptable. I will continue sharing my experience until this is resolved. If this gets resolved, I will be open to taking these posts down.
Reply from LoviApr 25, 2025
Hi! So sorry for the delayed update! We had a glitch with the subscription work, but our team has reached out to you directly and the issue has been resolved 💜️ We’d really appreciate it if you could share your update here — or feel free to reach out with any other questions, we’ll be happy to help!
Luisa F.
Oct 29, 2024
Awful site
Awful site, do not use. Took my money for a subscription, then the site did not work. Tried to get my money back and they do not have any customer service as the emails don’t work! It’s a scam of a site!
Reply from LoviApr 25, 2025
Dear Luisa, we’re truly sorry for the delayed update! We just wanted to kindly remind you that we’re always happy to help. We’d really appreciate it if you could contact us at [email protected] so we can check all the details regarding your subscription and payments. Looking forward to your message! 💜️
IOANNIS K.
Aug 13, 2024
Scum
Scum! Can not unsubscribe
Reply from LoviApr 25, 2025
Hi! We’re very sorry for the delay in getting back to you — just a kind reminder that we’re always here and happy to help anytime 💜️ We truly apologize if the unsubscribe process wasn’t convenient, but we’ve made many updates, and now you can manage your subscription directly in the app! Of course, our support team is also always happy to assist you. Please feel free to reach out to us at [email protected] so we can take a closer look at your subscription. We’ll be looking forward to your message 🙌

LoviReviews of lovi.care

Rating breakdown

What customers rate

About Lovi

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LoviReviews of lovi.care

Rating breakdown

What customers rate

Lovi reviews

Lovi can only improve by refunding…

Warning ⚠️ please read

Awful site

Scum

About Lovi

More in Internet & Software, Florida

Tariff Refund Agency (TRA)

MotoCMS

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Lovi reviews

Lovi can only improve by refunding…

Warning ⚠️ please read

Awful site

Scum