Bad
Based on 110 reviews
Lucky Creek Casino1.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lucky Creek Casino is an online casino with a Western-inspired identity and a service-led approach to player entertainment. Launched in 2009, the casino offers a broad selection of slots, table games, video poker, and live dealer games from providers such as Betsoft, Rival, and Saucify. The platform supports desktop and mobile play, secure payment options, certified RNG game technology, and modern encryption to protect player information. Lucky Creek also provides 24/7 customer support through live chat, phone, and email, along with regular promotions and responsible gaming resources designed to support a safe, fair, and welcoming casino experience.
Lucky Creek Casino (luckycreek.com) has 110 customer reviews on Folks Told, with an average rating of 1.4 out of 5.
Showing 95 reviews with 1 star · Clear filters
Jasmine B.
IF I COULD GIVE ZERO STARS I WOULD DO NOT PLAY HERE I PLAYED THUR 1,880 DOLLARS BECAUSE I USED A BONUS AND I GOT UP TO 732$ TRIED TO CASH OUT AND I COULD ONLY CASH OUT AND CONVERT IT TO 25$ WASTE OF TIME THEY WEIRD THEN I SAID IM NOT PLAYING ON HERE NO MORE I TRIED TO WITHDRAW MY 25$ CANT DO THAT EITHER YU CAN ONLY CASH OUT AT 100$ SCAM IM REPORTING THEM TO BBB RIGHY NOW
Ashley
Lucky creek is absolutely awful! I have played there for a while putting up with a lot of S!!! from them!! This was the last straw for me! I won a thousand dollars and withdrew it and they screwed up the account number and sent it to a different account. They admitted that they made a mistake and showed me the account number they sent it to! They put my institution numbers in the middle of my account number. They then proceeded to tell me that the financial department would be in touch and that the thousand dollars they sent to the wrong account would come back to them!! That was withdrawn at the beginning of July. We are now in September!! I still don’t have the money and I’ve sent a million emails trying to get them to speak with me. The only 2 times they’ve responded is to say that it has been paid out and to look in my statement for the square whatever deposit! Regardless of how many times I’ve told them that I didn’t get it even though they even admitted and showed me their mistake they just keep ignoring me!!! And I still haven’t got my money months later! This isn’t the only incident that I’ve had with this casino either this was just my last straw with this place! 🤬🤬🤬🤬🤬
Deanna C.
Absolutely the worst casino on the online casino list I used a deposit bonus only to find out that I could only cash out $25 after my playthrough I had $260 after my playthrough and that was taken away leaving me with $25 I was told in chat that that is in their tems and conditions STAY AWAY from this casino
Brock
Yes the bad reviews are true! I won 1000 & never received I recently messaged curacao gaming commision this site is terrible
ice
one of the worst casinos out there i promise you. DO NOT GIVE THEM YOUR MONEY its easy to deposit But hard to withdraw they give you the run arounds. please listen to me do not use luckycreek
Amanda A.
I made deposits like everyone else they took my money gave me a bonus I played thru my play thru then went to my loyalty REWARDS used one of my Loyalties with a 5000 dollar play thru I played thru it and WON 4,500 and they took my MONEY and is REFUSING TO PAY ME COMPANY IS NOT LEGIT ...DUE NOT PLAY ANY OF THERE CASINOS
William J.
They take your money and if u win they make it impossible to withdraw I feel like they scam you u u talk to an operator and they close the conversation can't get any we're but lose your money they won't even close my account
Paul
Don’t waste your time or money. Big scam. No matter how much you play or win they have a bonus scam that won’t let you withdraw money. As soon as you satisfy the bonus rules they start another so you can’t withdraw money.
