LuckyOne.usReviews of luckyone.us

Day one, I deposited $10,000 on this website. I thought it was fine because the trust rating is so high. Clearly a mistake. Next day, I got an email: "We are writing to formally notify you that your account has been permanently closed, effective immediately. Following a recent review of your account, it was determined that there has been a breach of our Terms and Conditions, specifically under the section titled "11. FRAUDULENT CONDUCT." As a result of this violation, all the remaining funds in your account have been withheld, and you will no longer be able to access our services or open any future accounts with us." Obviously I was not committing any fraudulent activity, and this is just some excuse for them to take my money. I am going to: 1. File chargebacks with all of my banks. 2. Report this company to the Consumer Finance Protection Bureau 3. Report this company to their payment processor 4. File a complaint with my state’s attorney general When I contacted support, it was some snarky individual that apparently found the situation humorous and provided no information or recourse for me to follow.

Sites kinda garbage. Temu version of Stake.us if I'm being honest. Couldn't play any game without it kicking me out every 3 minutes. No instant redemption and the ability to cancel redemptions in 2026 is dumb... Support was rather rude in the chat. Like a whiney teenage girl... Lilly be her name. Overall just a copy and paste of every other online gambling site without any of the good features. Disappointing for sure.

Update to my first review. Last night was my first night playing. I enjoyed this selection of games and the amount of playback. I was getting . The girl Eva I spoke to last nigh was amazing extremely friendly nothing like this girl Lana I just spoke to. I had to ask her three times before she told me she could not confirm or deny when I was gonna get it. I also asked to speak to a manager. She ignored me. Never got me a manager. She said it doesn’t matter if you play five cents a spin or 500 a spin you’re gonna get the same exact thing as the person that spends five cents to spin. I literally told Eva I hope that she gets a reason they double her salary thanks, Lana they lost a new customer a HighRoller one at that. It was very easy to send in your information to redeem Which I’m assuming because I got a rare gem that helped me which again her name was Eva. She was amazing so friendly however she said that it could take up to 24 hours for redemption. Which is still good. I’m used to immediately or within a Which is still good. I’m used to immediately or within a couple hours, but 24 hours is not bad but three days is ridiculous Never offered a comp. She should definitely not be in customer service. That’s for sure. After I cashed out, I continued to play because my goal was to see how quickly they put my money back into my account. After this review.,I think this may beanother one of those places where They let you win once, to try and reel you in and after you win, you just lose lose lose I couldn’t win anything I put on another 500 and even my cash out wasn’t really wanting much money after what I had put in. I nothing but continue to lose lose lose. Out of that 500 that I put in after the cash out. I hit one bonus where before the cash out I had tons I tried all different . So I messaged today and got somebody named Lana. I thought she was very matter of fact, not friendly telling me it is up to my bank on when I get it, which is an absolute lie the other casinos I play it. You either get immediately or within hours. I played this morning one 7500 and it’s already back in my bank. She continued to argue with me like I didn’t know what I was talking about. We don’t have to wait days anymore with the technology that’s why most places are instant or within. It isn’t like it used to be technology had to changed most good casinos pay same day or within hours or immediately and Lana was basically arguing with me. Horrible horrible customer service!!!!! she treated me like I didn’t know what I was talking about. And a one of those people that play that play .20 a spin and the one with their 50 Cent free replay that’s how I was treated . That is not me! Lol I should’ve waited before I made my first review and also should’ve waited until I got paid before I put another 500 or more back into that casino. My cash out was only 1200. Don’t forget part of that 1200 is money that I spent depositing to play so I didn’t win that whole 1200.. I literally just wanted to see how long it took to cash out. I just did nothing but lose after the cash out . I got sucked in to three full pots that never gave me the bonus and wasted over another 500 lol allI will never play there again. not just because of their long time for payout and blames your bank that they can’t tell you when you’re gonna get it. not just because I did nothing but lose after a cash out. The reason I will never play there again is because of the specific agent named LANA and the way that she was condescending and rude, and not very friendly .I specifically told her I was done talking to her and all I wanted her to do was tell me when I can expect it. I HAD TO ASK HER SEVERAL TIMES. I ASKED HER IF I SHOULD EXPECT FRIDAY! Her response again was “I CANNOT CONFIRM OR DENY. I think means I’m never gonna see it!!! ! I asked her because she said it’s gonna take 24 hours to process it but 1 to 3 days to get it depending on my bank I said can you just confirm that I should not expect this money until probably Friday she said I can’t come confirm or deny AGAIN very matter of fact with all the answers so I do not highly recommend . I WILL DEFINITELY BE BACK SOON TO UPDATE THIS REVIEW ON WHEN I GET IT OR TO TELL YOU THAT I NEVER RECEIVED IT, WHICH IS MOST LIKELY GONNA BE THE OUTCOME.. Excellent customer service! Very easy to send all the info they require, which is only your licence, a bank statement or utility bill and a photo. Literally less than 5 min. The customer service agent that helped me was Eva. She is beyond friendly, so professional and helpful. Highly recommended.

DO NOT DEPOSIT HERE . I DEPOSITED 100 AND WAS NOT CREDITED TO MY ACCOUNT . THIS SITE IS A SCAM STAY AWAY!

Believe this to be a scam artist company trying to rake in on any person tha enters the site contact ftc and local state rep and get these cons out of our country.

Hits almost never even match the bet . started out with 40 SC played over half down getting nickled and dined to death the entire time managed to get one feature that put me at 104$ but couldn't cashout still had 20$ of my 104$ that was part of my buy in coin package and had to be played through needless to say i played off and on over the next two days and $5.40 was my biggest hit after my one and only feature. Never got a bonus nothing just one feature through the many many different slots i played. Not saying their not legit cause i never got that far to verify anything but my phone number but i am saying their rtp is a joke. I uninstalled them wont be missing them at all. I'll keep playing moonspins at least ive won $100 three weeks in a row with them also dime sweeps has been pretty good return too. If you like disappointment luckyones us is your go to but i suggest you run . Paul Mr. Jones

Was fine for a couple days. Banned me and refused to payout my winnings. Stole my entire balance. Email didn't give any information as to why I was banned, just told me they didn't want me. Put your money elsewhere these guys are unlikely to payout.