Excellent
Based on 654 reviews
Lucky Orange4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 595 reviews with 5 stars · Clear filters
Sal
Great service!!!
Reply from Lucky OrangeOct 3, 2025
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Our team is just one email away! Cheers - Justin from Lucky Orange
Hi M.
I’ve been using Lucky Orange for a few months now as a conversion optimization tool, and overall my experience has been very positive. Pros: Heatmaps & Recordings: You get instant insights into how visitors move through your site. Session recordings are especially useful for spotting where people drop off or get stuck. Form Analytics: Super helpful to see exactly which form fields cause abandonment. This helped me streamline my checkout process. Price-to-Value Ratio: Compared to competitors like Hotjar, Lucky Orange is often more affordable while still offering the same core features. Conclusion: Lucky Orange is an excellent choice for anyone who wants more control over conversions and user experience. It combines multiple CRO features into one platform and is especially appealing for small businesses and e-commerce sites that don’t want to juggle three separate tools.
Reply from Lucky OrangeOct 3, 2025
Thanks for leaving us such a thorough review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
Steve D.
I left lucky orange a few years ago ( for no reason on their behalf) and have now returned it’s still fantastic and even more improved! You learn so much from it, it’s like the old days of watching your customers on the shop floor, it’s digital body language!!!
Reply from Lucky OrangeOct 3, 2025
Thank you for your review and welcome back! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
Danielle C.
I love that you can see exactly what the user is doing
Reply from Lucky OrangeOct 3, 2025
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange
Aaliya
It’s such an insightful tool, I can analyse my customers behaviour down to the last click and helps me optimise my site better for more conversions! The tool is also very simple to use, excellent UI.
Reply from Lucky OrangeOct 3, 2025
Thank you for your review! Being able to see what visitors do and experience on your website can make all of the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Will from Lucky Orange
Isacco Di R.
Really useful! It helps me a lot to understand my website's traffic and visitor behavior. I recommend it!
Reply from Lucky OrangeSep 19, 2025
Thank you for your review! Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Ken B.
I really like the information available. It is very helpful in figuring things out. It provides a deep look into the facts.
Reply from Lucky OrangeSep 19, 2025
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
chance H.
great service on the demo call
Reply from Lucky OrangeSep 19, 2025
Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Please let us know if you need anything! Cheers - Jordan from Lucky Orange
