Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

Lucky Orange reviews

Showing 595 reviews with 5 stars · Clear filters

Pocket C.
Sep 17, 2025
This tool is amazing
This tool is amazing! I have seen so many insights from my customers and fix a few bugs that were taking my conversion out.
Reply from Lucky OrangeSep 19, 2025
Thanks for taking the time to leave us a review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
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Jeff O.
Sep 15, 2025
Solid Customer Support
We’ve been very pleased with Lucky Orange’s intuitive visual presentation of customer journeys. Just as impressive is their responsive support team, which consistently provides fast and effective solutions (thanks Justin!). Lucky Orange has become an essential part of how we analyze and improve our website.
Reply from Lucky OrangeSep 19, 2025
Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange
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Silvex | Customer S.
Sep 6, 2025
Gamechanger
Really good experience. I have gotten help with everything i needed. This is really a gamechanger in the ecom game
Reply from Lucky OrangeSep 12, 2025
Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team is just one email away! Cheers - Jordan from Lucky Orange
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Head of E.
Aug 26, 2025
Data insights without stress
We are enjoying our LuckyOrange app. It gives us insights into the user journey and site behavior, including heatmaps, recordings, % of page scroll, funnels, & more. No tag manager integration - just a quick app install.
Reply from Lucky OrangeAug 29, 2025
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Please let us know if you need anything! Cheers - Justin from Lucky Orange
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Fetty R.
Aug 25, 2025
Excellent Service from Jordan
Jordan has been absolutely superb in providing support. He responds promptly, explains things clearly, and goes the extra mile to ensure issues are resolved quickly. I truly appreciate his professionalism and efficiency — his assistance has made my experience with Lucky Orange so much smoother. Thank you, Jordan!
Reply from Lucky OrangeAug 29, 2025
These are words we love to hear! We’re always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
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Joshua D.
Aug 23, 2025
Robust web session data and helpful support.
Great tool with a lot to offer as long as you invest the time in learning how to use it and use the segments and filters to drill down to the data that matters the most to your business. Also, Jordan and Justin are super helpful if you get a chance to work with them.
Reply from Lucky OrangeAug 29, 2025
Thank you for your review! Being able to see what visitors do and experience on your website can make all of the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
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Stephanie S.
Aug 21, 2025
I had an onboarding session with Justin…
I had an onboarding session with Justin and it was great. He did an awesome job walking me through all the features in Lucky Orange. Everything was explained clearly and he made it really easy to follow along. Super helpful experience and I feel much more confident using the platform now.
Reply from Lucky OrangeAug 29, 2025
We appreciate your review and kind words! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
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Deb
Aug 19, 2025
Helpful service!
Justin not only took care of my login issue, but 3 of my colleagues' issues at the same time. He also answered my pricing questions.
Reply from Lucky OrangeAug 29, 2025
These are words we love to hear! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
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